Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
my ears are budding
on August 26, 2024
Posted by: Samsonite1999
[This review was collected as part of a promotion.] great earbuds. Would recommend. clear audio and fast charging make these a must have. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the new AI integration
on August 26, 2024
Posted by: Ernierod
[This review was collected as part of a promotion.] With a new AI integration my buds pro 2 sound better than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality!
on August 26, 2024
Posted by: Samsunguser186597
[This review was collected as part of a promotion.] I love this product due to the fact I can still use Galaxy AI from my device. It has great sound quality and the ambient mode and Noise canceling modes make this product a head above anything on the market. I can't wait to try the Galaxy Buds 3 pro!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds Pro 2
on August 26, 2024
Posted by: LoveSamsungProducts
[This review was collected as part of a promotion.] Great quality, awesome sound, but they hurt my ears. I have tried different things, but nothing helps.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there LoveSamsungProducts, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you have enjoyed the audio quality, and we would love to help you with the comfort to maximize your overall experience. We have provided a link to an article to help you with the optimal placement for security and fit. We also have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on August 26, 2024
Posted by: Budman89
[This review was collected as part of a promotion.] These earbuds work great and offer all features that I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Block Out the World with Amazing Sound...
on August 26, 2024
Posted by: DrLoco218
[This review was collected as part of a promotion.] Samsung Galaxy's Ear Buds2 Pro are worth it in my opinion. I have tried many types and brands of ear buds over time, none have had such an amazing impact on my life as these ones have. The ambient sound amplifies sound for those like me who are hard of hearing. When I want to block out everything around me I can easily switch to the noise canceling mode. The battery lasts longer than most ear buds batteries do. They fit perfectly in my ears and don't fall out easily. Most of all the best thing about these ear buds is the quality of sound, it's so amazingly clear and pleasant. Listening to music and watching videos on my Galaxy phone and my non Samsung phone is an enjoyable part of my everyday life. Galaxy AI offers tools like call assist: live translation which goes great with these ear buds. I highly recommend Ear Buds2 Pro for those with the later models of the galaxy series to enjoy every feature these ear buds have to offer. Even those of us who enjoy great sound when jamming out to our favorite music or those with a Bluetooth enabled device used for gaming should be satisfied like I am with these ear buds...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent ear buds.
on August 26, 2024
Posted by: Psilywilly
[This review was collected as part of a promotion.] An awesome set of ear buds all together. I love the surround sound, and noise cancelling features, which work very well. The ear buds also have neat features like pressure indicators (if you press on the earbud too hard it warns you), and audio enhancement (which allows you to hear your surroundings while listening to music. My only qwarl with these ear buds are the bass (I love lots of bass). Other than that though these are an excellent buy 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Daily Drivers
on August 26, 2024
Posted by: Masarap
[This review was collected as part of a promotion.] I use these earbuds daily for use with gaming, listening to music, and watching movies.
Switching devices with these earbuds are seamless and get me straight into what I need to hear. Can't wait to see how the next generation of earbuds compare to these, especially the Samsung AI feature.
Value
5
Written by a customer while visiting Samsung US