Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
These buds are awesome.
on August 26, 2024
Posted by: Captaingreybeard
[This review was collected as part of a promotion.] I bought these about 6 months ago and couldn't be happier that I did. The noise canceling feature is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They work when they can be found
on August 26, 2024
Posted by: Poodah
[This review was collected as part of a promotion.] They serve the purpose until they are lost. Ow I can't any of the 3 pair that I have and the location doesn't work if you have to factory reset
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My first Buds
on August 26, 2024
Posted by: Teeman
[This review was collected as part of a promotion.] These galaxy buds pro 2 have been excellent. Love the contributo conquerin convenience and sound is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great find
on August 26, 2024
Posted by: Hairgirl
[This review was collected as part of a promotion.] I usually can't find many ear buds that fit inside my ear. These fit and are comfortable. Sound is great, soft texture and affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic all-around ear buds
on August 26, 2024
Posted by: Jkrusher
[This review was collected as part of a promotion.] I've been using the Galaxy Bud Pro 2 all summer long and these have met all my audio needs. They last all day long and stay comfortable in-ear to the point where I almost forget they're there. They work perfectly for calls, music, media audio, and even Galaxy AI. I've never had any issues having the buds pick up on any speech through the mice, whether indoors or outside in the loud city. Call sound quality are perfect, especially with ambient sound on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds for sure
on August 26, 2024
Posted by: Ize303
[This review was collected as part of a promotion.] I absolutely love these headphones the sound is perfect and adaptive quality is clear and range is to satisfaction I would recommend these to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds2 pro
on August 26, 2024
Posted by: Hercollh
[This review was collected as part of a promotion.] As a design it is not too bad but as a fit it's not the best if you are an active person the buds fall off too easy from your ears and you have to constantly keep adjusting them, another thing is if you loose the case its no so easy to find it on the find me up but over all I love how small they are and they don't take too much space.
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Hi there Hercollh, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds do not fit as expected. We have shared a link below to an article to help you with the placement of your earbuds, and we recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this mattr continues with your earbuds or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy bud pro 2
on August 26, 2024
Posted by: Budlightdrinktwo
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro are a solid choice for anyone looking for high-quality wireless earbuds.
Pros:
Sound Quality: Users rave about the sound quality. The dual drivers deliver fantastic bass depth and clarity, making music and podcasts sound great
Noise Cancellation: The active noise cancellation (ANC) is highly effective, blocking out a lot of background noise, which is perfect for commuting or working in noisy environments
Comfort: Many find these earbuds very comfortable. They’re smaller and lighter than some competitors, which makes them easy to wear for long periods
Water Resistance: With an IPX7 rating, they can handle sweat and rain.
With the app you can track you casa and buds to find the with gps or near devices.
Noise Cancellation: The active noise cancellation (ANC) is highly effective, blocking out a lot of background noise, which is perfect for commuting or working in noisy environments
Comfort: Many find these earbuds very comfortable. They’re smaller and lighter than some competitors, which makes them easy to wear for long periods
Water Resistance: With an IPX7 rating, they can handle sweat and rain.
With the app you can track you casa and buds to find the with gps or near devices.
Cons:
Battery Life: Some users feel the battery life is just okay. It’s not bad, but it doesn’t stand out compared to other high-end earbuds
Case Durability: The case tends to scratch easily, which can be a bit annoying if you like to keep your gadgets looking pristine
Limited Customization: The app doesn’t offer much in terms of EQ customization
Overall, the Galaxy Buds 2 Pro are praised for their excellent sound quality and effective noise cancellation.
Case Durability: The case tends to scratch easily, which can be a bit annoying if you like to keep your gadgets looking pristine
Limited Customization: The app doesn’t offer much in terms of EQ customization
Overall, the Galaxy Buds 2 Pro are praised for their excellent sound quality and effective noise cancellation.
Value
5
Written by a customer while visiting Samsung US