Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
LOVE THESE!!!
on August 26, 2024
Posted by: DaddyDawg
[This review was collected as part of a promotion.] I own about every pair of buds Samsung comes out with. The Buds2 Pro are the best so far. They fit my ear perfectly. I can ride my motorcycle without having to worry about them flying put. Thank you Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Some of the best headphones on the market.
on August 26, 2024
Posted by: DriftGr86
[This review was collected as part of a promotion.] I went from the first Galaxy buds Pro to these and wow what a difference in Sound Quality and battery life. These are worth every penny. If you aren't into the new design of the Buds 3Pro, these are keepers. A Perfect set of earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product great future
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The ear buds work great I love the futures they have. The way they sound are amazing they are easy to carry. I would recoment this device to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great headphones but.....
on August 26, 2024
Posted by: Shortieinphilly
[This review was collected as part of a promotion.] The only reason I cant give it 5 stars is I can't even use them daily because I'm allergic to silicone & I never even knew I was allergic to silicone until I started using them, I tried changed the ear buds tips & getting Styrofoam tips but that didn't help either cause the whole ear buds are made of silicone, I still have them they're useful when I go to the gun range but I can't wear them for more then 2 hours cause my ears will start itching & become very inflamed from them unfortunately, I have super sensitive skin, so this is common for me, but i wish I wasn't, other then that, they are good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great budz
on August 26, 2024
Posted by: LovePhilly
[This review was collected as part of a promotion.] Easy syncing when switching between devices and great sound as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal ear buds
on August 26, 2024
Posted by: Shortdude105
[This review was collected as part of a promotion.] I love these ear buds there comfortable and last a solid 6 to 8hrs at work. I also have them bluetooth to my computer at home and game with them aswell, the noise cancelation without having to have my phone connected is great. All you have to do is set ur touch commands and they save to the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great software not so great hardware
on August 26, 2024
Posted by: Rumihabib
[This review was collected as part of a promotion.] I like the Galaxy ai features. How you can use voice commands and interactions to make everyday tasks much more convenient. I use the ear buds primarily for listening to music and phone calls and the sound quality is amazing. I also really like the find my ear buds feature. The only issue I have is a big one: the earbuds are constantly falling out of my ears. I tried changing the size of the rubber piece and no luck. I am constantly having to press them back into my ear causing me to press the button, sometimes hanging up on people if I'm on the phone with them or pausing the music that I am listening to.
Value
1
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Rumihabib, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear how much the features of Galaxy AI has made using these buds so convenient. We would be thrilled to help you maximize your experience with this device and get the secure fit you are looking for with your device. We have provided a link to an article to assist you directly at your convenience, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsng Support Team to offer additional assistance if this experience continues or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy Integration
on August 26, 2024
Posted by: RandyRed
[This review was collected as part of a promotion.] I love my Galaxy Buds 2pro. They were easily integratable with my phone. Great sound and ai love thr tap functions.
Value
5
Written by a customer while visiting Samsung US