Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound and outstanding noise cancelling
on March 13, 2023
Posted by: Oldman
[This review was collected as part of a promotion.] Listening to audio books, music, podcasts, or videos, these pro2 buds sound great. They've vastly improved the noise cancelling over the original pros.
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I needed
on March 13, 2023
Posted by: LuvSams
[This review was collected as part of a promotion.] I love using my new earbuds. They sit perfectly in my ear and the sound quality is great. Serious upgrade from my last pair from a different brand. I also love wearing these on the airplain just for the sound cancelling function. Airplanes can be noisy and these buds offer some peace and quiet in all the maddness.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent earbuds with great features
on March 13, 2023
Posted by: GreatNate
[This review was collected as part of a promotion.] These earbuds are 3xactly what you expect for what you pay for. Good battery life, great features such as noise canceling, ambiet sound, and location. Works best with Samsung Phones for sure. I use them mostly for audio books, occasionally for music and have two different manual eq. Could use a bit of better tuning or auto switching based on program. Sound quality is great for the price tier. Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is amazing
on March 13, 2023
Posted by: Luv2shop
[This review was collected as part of a promotion.] I use my earbuds for grad school, and music quality is amazing and the sound cancelling is good too.
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds2 Pro are Perfect
on March 13, 2023
Posted by: Koolbean
[This review was collected as part of a promotion.] After using the Galaxy Buds2 Pro my life was made a lot more relaxing, as I have been able to listen to my Lo-Fi music without distractions due to the extremely helpful Active Noise Cancelling feature that blocks almost all loud and ambient noise keeping me focused and unbothered. Another amazing feature that I can never turn off is 360 Audio that enhances the sound you listen to making feel like it's coming from all angles.
Written by a customer while visiting Samsung US
Customer Rating
4
Great for its price
on March 13, 2023
Posted by: Rickosuave
[This review was collected as part of a promotion.] My main usage is for work meetings. I use the noise canceling feature.
Written by a customer while visiting Samsung US
Customer Rating
3
They're pretty solid
on March 13, 2023
Posted by: Brittany
[This review was collected as part of a promotion.] I use my buds for just about everything, music, TV, audio books, etc. They're pretty good, however I notice that they get static sounds when things brush past them which is painful.
Also the inability to "find" them if they're in the case seems like a *major* design flaw.
Also the inability to "find" them if they're in the case seems like a *major* design flaw.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 21, 2023
Hi Brittany, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we attempt to provide our customers the experience they crave with their chosen devices. We would be more than happy to help you troubleshoot the static sound of you mentioned from your device. We have included a link to the Samsung Support Team to work with you one on one. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on March 13, 2023
Posted by: Efme999
[This review was collected as part of a promotion.] I use them for the gym. They work good. Wish the bass was better but overall I think they are good.
Written by a customer while visiting Samsung US