Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
They Did It Again!
on August 12, 2024
Posted by: ChosenOne
[This review was collected as part of a promotion.] They've truly outdone themselves with this pair.
Sound quality is exceptional. All features that it offers are other worldly! The simplicity in using these buds aligned with the samsung galaxy device makes the experience as a whole magnificent.
Sound quality is exceptional. All features that it offers are other worldly! The simplicity in using these buds aligned with the samsung galaxy device makes the experience as a whole magnificent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good but has setbacks
on August 12, 2024
Posted by: Yselll
[This review was collected as part of a promotion.] The Galaxy AI is perfect for the buds as it has more of a interactive answer when posing questions to Bixby. The fact that it always give sources for you to double check their answers is great to. This makes asking questions to Bixby more warm and understanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great budz
on August 13, 2024
Posted by: Legend22
[This review was collected as part of a promotion.] I throughly enjoy them, music plays well. I am able to make clear work phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung buds are great!
on August 13, 2024
Posted by: RoRo123
[This review was collected as part of a promotion.] The Galaxy Bud Pros are an excellent choice for those seeking a balance between immersive audio and environmental awareness. The earbuds feature a unique design that allows users to hear their surroundings while still enjoying their music or other audio content. Additionally, the earbuds are equipped with a voice detection feature that automatically lowers the volume when the user begins speaking, ensuring clear communication without the need to manually adjust the volume. The sound quality is impressive, delivering a rich and detailed audio experience. Overall, the Galaxy Bud Pros are a highly recommended choice for those seeking a versatile and high-quality pair of wireless earbuds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headphones
on August 13, 2024
Posted by: DjCross
[This review was collected as part of a promotion.] I love these headphones. Great battery life and quick recharge time. I also love the customization that can be done in the Samsung Wearables app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well rounded and Balanced sound
on August 13, 2024
Posted by: Grassinfire
[This review was collected as part of a promotion.] The buds have a beautiful sound quality. The buds have been well tuned to make all kinds of music sound good. The drivers inside the buds make the lows nice and punchy but not punchy to the extent where the bass starts bleeding into the rest of the notes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Pro Bud 2
on August 13, 2024
Posted by: Sneeky43
[This review was collected as part of a promotion.] Noise cancelation and being able to walk more then 10ft away from case.
I've had these for 2 years still work like they did when I first bought. Battery last for good 4 days.
I've had these for 2 years still work like they did when I first bought. Battery last for good 4 days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent but not loud enough
on August 13, 2024
Posted by: BriBri
[This review was collected as part of a promotion.] Galaxy AI is not relevant for use with the buds 2 pro. They are not loud enough
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hi there BriBri, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand wanting to fully immerse in your music and other media and the volume being important to this experience. We have shared a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like assistance or if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US