Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Impressive upgrade
on August 12, 2024
Posted by: Seyvali
[This review was collected as part of a promotion.] I upgraded to the Galaxy Buds 2 pro from my Galaxy Buds and I am impressed by their sound quality and comfort. Not only this but their active noise cancelation feature is incredible, all while having a monstrous battery life that I have never once had to worry about. I would recommend these wholeheartedly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Buds 2 PRO
on August 12, 2024
Posted by: CabreraMANcave
[This review was collected as part of a promotion.] I love my buds but, I don't like the battery life. It's great that it connects easily to my other devices but I wish I had the capability to connect to more devices at once.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Heyt here CabreraMANcave, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important lasting battery is to you on a daily basis, and we would be happy to help you maximize the battery life of your device in any way we can. We have provided a link to an article to help you with the battery of your device. The ANC setting is going to use more battery consumption than the ambient sound setting if you are looking to extend the battery life. We have lastly, shared a link to the Samsung Support Team if this experience continues and you believe there may be an underlying factor affecting your device. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
5
I take these everywhere
on August 12, 2024
Posted by: LeAnners
[This review was collected as part of a promotion.] These earbuds are worth the money. I love the adaptive noise canceling feature that activates when there is a sudden loud noise is near me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds great
on August 12, 2024
Posted by: Travis
[This review was collected as part of a promotion.] I got these when I purchased my galaxy s24 ultra because I was excided about "Galaxy AI"
These buds sound great, better than my old buds original but I actually prefer the originals without the ear tips. I never really cared for any of the buds that you have to shove into the ear canal.
My only real complaint about these is whenever I have to readjust the buds in my ear, touching them will cause them to either pause whatever I'm listing to or even worse hang up on someone if I'm on a call. Overall I like design and look of these over air pods or other more bulky buds. The app works well with them as well.
These buds sound great, better than my old buds original but I actually prefer the originals without the ear tips. I never really cared for any of the buds that you have to shove into the ear canal.
My only real complaint about these is whenever I have to readjust the buds in my ear, touching them will cause them to either pause whatever I'm listing to or even worse hang up on someone if I'm on a call. Overall I like design and look of these over air pods or other more bulky buds. The app works well with them as well.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hey there Travis, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your earbuds, and have provided a link to an article to help you with the ideal placement of your earbuds. We also recommend following up this placement with a fit test you can do in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds2 Pro
on August 12, 2024
Posted by: ProBuyer6723
[This review was collected as part of a promotion.] I've always lived samsung's earbuds so when these dropped I has to have them. Set up and control is seamless as always and quality is great. Now that they've added Galaxy AI, live translation is an amazing tool. Keep it up Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love them!
on August 12, 2024
Posted by: Favorite
[This review was collected as part of a promotion.] There's definitely a learning curve and some of the functions found in other buds aren't in these, but the features they do have are phenomenal. I'll never lose them, they're pretty smart about connecting to the device I'm currently using, but sometimes they randomly flip to a different device. The volume control escapes me and I've yet to find a way to control volume from the buds themselves. Otherwise, they're amazing and the sound is spectacular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on August 12, 2024
Posted by: Bighead
[This review was collected as part of a promotion.] These are, without a doubt, the best earbuds I’ve ever used. From the moment I started using them, I was impressed by their responsiveness and ease of connection—pairing with my devices has always been effortless. The audio quality is truly exceptional, delivering clear, crisp sound and rich, deep bass that makes every listening experience enjoyable.
One of the standout features is their durability. I accidentally washed them once, and despite that mishap, they continued to function flawlessly. Their resilience to the elements is a major plus, especially for everyday use. I use them daily at work, and the battery life is consistently reliable; I've never experienced any issues with it failing me.
In addition to their performance and durability, these earbuds offer great value for the price. They provide all the essential features you’d expect from high-end models without the hefty cost. I would highly recommend them to anyone who’s looking for excellent sound quality and reliable performance without having to invest in the latest, most expensive models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for ADHDer
on August 12, 2024
Posted by: Ovonova963369
[This review was collected as part of a promotion.] I enjoy the efforts to listen responsibly, reminding me to adjust my neck and stretch. The sound is amazing and noise cancelling works well in multiple environments. Never had and issue contacting to multiple devices and pairs well switching between tablet, phone and car. Living in the South and using outside can be a challenge as they will slip if I sweat on a vigorous walk. Find my bud is laughable but I appreciate the effort.
Value
4
Written by a customer while visiting Samsung US