Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Sounds great
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Not only do I use it on my s22ultra, I also connect it to my tv. Great buy
Written by a customer while visiting Samsung US
Customer Rating
3
Use experience
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Nice sound quality and noise against.
Low battery life last only for about 3 hours and have to put it back to charge box.
Active setting to against noise and quick connection between PCs and phones.
Low battery life last only for about 3 hours and have to put it back to charge box.
Active setting to against noise and quick connection between PCs and phones.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 21, 2023
Hello Jerryhuang, thank you for your feedback on your Samsung Galaxy Buds2 Pro. There are some settings that will cause the battery to be used more quickly, the ANC feature specifically does use more battery than hear through. However, if you believe that battery of your device is not functioning as intended, we have included links below to the Samsung Support Team, Customer Care+ Team, and your device warranty. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product is awesome
on March 13, 2023
Posted by: DrPOGGER
[This review was collected as part of a promotion.] Been using mine for a year now and so far the only problem is the battery capacity has decreased to about 75% of what it used to be but overall great sound and great quality
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I've ever bought.
on March 13, 2023
Posted by: Tratal
[This review was collected as part of a promotion.] Best ear buds I've ever bought. Not one complaint. I love the fact I can easily switch between my S21 and my tablet.
I use them for everything. The nosie canceling is amazing.
I use them for everything. The nosie canceling is amazing.
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on March 13, 2023
Posted by: AhYeeLy
[This review was collected as part of a promotion.] These earbuds have really great sound quality but the ANC is just so so in my opinion. Overall still a great product
Written by a customer while visiting Samsung US
Customer Rating
5
Best version of all the previous Bud Generations
on March 13, 2023
Posted by: ETtheOG
[This review was collected as part of a promotion.] Great sound quality, bluetooth pairing is fairly easy and smart, fairly long battery, and most of all they fit in my ear better than any version of the galaxy buds. I dont review very often but I must admit that I was genuinely pleased with these buds, especially since my previous buds2 were slowly dying it felt which I was a le to trade in for a discount.
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and more comfortable than air pods
on March 13, 2023
Posted by: AugmentedSoul
[This review was collected as part of a promotion.] The ear buds have great sound and way more features than I ever had with my apple air pods. I like that they have noise canceling. That helps a lot when I'm trying to sleep and my boyfriend is snoring loud enough to bring walls down. The ear buds also fit snug and secure in my ears without sacrificing comfort. They stay charged for an astronomical amount of time so I don't have to worry about charging them every night. My phone calls sound clear and I've had no complaints from the callers saying they can't hear me. The minute I put them in my ears they connect right away to my phone. Overall they are amazing and I highly recommend them.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the bass quality
on March 13, 2023
Posted by: Torres1019
[This review was collected as part of a promotion.] I use my Galaxy Buds Pro2 while working, also while I'm working out. They have such great bass. Very clear, and the noise canceling is amazing too.
Written by a customer while visiting Samsung US