Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Top notch product!
on August 12, 2024
Posted by: Lhart08
[This review was collected as part of a promotion.] As someone who is an avid headphone/ earbud user, I can honestly say that these are the best! I've tried most other big name brands, but these are the best. The clarity is outstanding. The battery life is great. The bass is perfect! They are so easy to use and integrate with my Samsung phone. I couldn't ask for anything more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on August 12, 2024
Posted by: Jskyes23
[This review was collected as part of a promotion.] The bud's case might as well be waterproof. They've been washed, twice, while in my past pants' pockets during laundry and experienced no drawbacks. I've also left them out in the rain with no problems arising. The galaxy ai works great with coordinating speech commands to my mobile device as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product's audio quality is excellent.
on August 12, 2024
Posted by: strongmetal1
[This review was collected as part of a promotion.] Yo, check this out! I've been working on this AI thing, and it's pretty sick. I'm still in the early stages, but I'm excited to see where it goes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound
on August 12, 2024
Posted by: Ankelly
[This review was collected as part of a promotion.] Don't like that they fall out so easily but sound is incredible
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Ankelly, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro. We would be thrilled to help you troubleshoot the fit of your earbuds and have the best listening immersion possible. We have provided a link to an article to help you with this experience at your convenience, and recommend performing a fit test with your earbuds connected to your Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and easy to use.
on August 12, 2024
Posted by: James94
[This review was collected as part of a promotion.] Galaxi Ai works really well with my phone and the sound quality from the buds is amazing. I love how it can seamlessly transfer audio control between all my devices. I love Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent audio
on August 12, 2024
Posted by: IORDO82
[This review was collected as part of a promotion.] Excelent design sounds great voice control works better that others device is great overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great features
on August 12, 2024
Posted by: PhDGuy98
[This review was collected as part of a promotion.] These buds are great for not only listening to music, but also for quiet study time in a louder space. The Galaxy AI is very good at noise cancellation among other features that I'm sure the other reviews mentioned. I like to listen with these buds when I walk and study. Just don't chew anything crunchy with these in there unless you want to hear every bite!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 12, 2024
Posted by: Fishpaste
[This review was collected as part of a promotion.] Upgraded from thr original buds and these are amazing
Value
5
Written by a customer while visiting Samsung US