Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Sound quality is great, but...
on August 12, 2024
Posted by: Krista
[This review was collected as part of a promotion.] The sound quality is great, as is the noise canceling. My biggest issue with them is they make my ears hurt as if the skin in my ears feels raw and itchy. I've tried different tips on them, but they don't seem to help. Everytime i use them, within a day or so my ears start draining and feel raw. I don't know I'd I'm allergic to something in them or if other have the same issue?
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hey Krista, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy tohear you are enjoying the audio quality and noise cancelation of your earbuds. We have provided a link to the Samsung Support Team to work with you one on one to troubleshoot the discomfort you mention experiencing during usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on August 12, 2024
Posted by: Sweetcherry
[This review was collected as part of a promotion.] My galaxy buds2 pro are great! I love the noise canceling and they are super comfortable.
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Sweetcherry, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you are so pleased with the listening experience with your earbuds. We have provided a linnk to the full device manual to help you explore all of the new ways you can use Galaxy AI with your earbuds. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung earbuds
on August 12, 2024
Posted by: Dani1247
[This review was collected as part of a promotion.] I like these earbuds. I'm a samsung girly. From my appliances to my technology.
The sound is beautiful. I appreciate the noise canceling and the ambient sound.
My only downside is that I have small ears. The smallest rubber piece is still too big. This leads the headphones to fall out. It's manageable but that is my downside.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love that you can easily switch between devices
on August 12, 2024
Posted by: bdoubleyouthesecond
[This review was collected as part of a promotion.] I switched over to Samsung Buds Pro 2 and love them. They are the best fitting earbud I've ever owned. They are light and low profile. Easily connect with Samsung devices, and you can switch from watching something on your tablet, and answer your phone with your Buds Pro 2. The only reason I didn't give 5 stars is because of battery life. You only get about 5 hours max out of these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good job on the buds
on August 12, 2024
Posted by: Kelvin
[This review was collected as part of a promotion.] Where a sighting pair of earbuds great quality sound love the way you can find a Bud if you misplace it a little pricey. I have small air canals. Therefore, the birds don't stay in really well but good job overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound
on August 12, 2024
Posted by: Androidforever
[This review was collected as part of a promotion.] These buds work great with Galaxy AI it is like having a personal assistant by your side all day. Paired with my S24 it has great sound my wife asks for me to play my phone the car because it just sounds better than her fuit named device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is great!!!
on August 12, 2024
Posted by: damatsam
[This review was collected as part of a promotion.] Great sound as far as I'm concerned. Easy and seamless connectivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First every true wireless
on August 12, 2024
Posted by: Soon2beRN
[This review was collected as part of a promotion.] These are my first ever fully wireless earbuds and I have loved them for 2 years now they were a Christmas present and I was so worried I wouldn't like them but I love them and can't go a day without them I always have one in my ear at all times they never fall out and some have complained about the cases texture fading with time I don't mind that it makes the buds mine and shows how much I have loved this ear buds
Value
5
Written by a customer while visiting Samsung US