Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Better than airpods
on March 13, 2023
Posted by: Scotty
[This review was collected as part of a promotion.] Great sound quality and fantastic noise canceling. Had airpods and airpods pro for a few years and enjoy it more than those.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on March 13, 2023
Posted by: Zeuqram
[This review was collected as part of a promotion.] I love the quality of these ear buds! The audio quality is premium and the noise canceling is great. They're soft and don't feel like you're wearing ear buds at all. The only issue I have is that they fall out sometimes but that may be my own problem. Other than that, I love them!
Written by a customer while visiting Samsung US
Customer Rating
5
Finally happy
on March 13, 2023
Posted by: Ccinwinc
[This review was collected as part of a promotion.] I've tried most of the galaxy buds line, including the first buds pro. These are the first with good noise canceling and bass.
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound horrible fit
on March 13, 2023
Posted by: disney32
[This review was collected as part of a promotion.] These earbuds have the best sound but they continue to fall out all the time. If you try to touch them while on phone the hang up. You have to recall the person. They are great for noise canceling as well. I would give it more stars if they would stay in. My wife has the same problem, so it's just not me. They need to make better fit.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 21, 2023
Hello Disney32, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already, the additional silicone tips in a variety of sizes that were included with your device may help you obtain a more secure fit. We also have available on our website a foam ear tip compatible with this device that may also help you get a secure fit. You can also adjust the touch settings so that if you do have to adjust them during a call they will not hang up the call. We would be more than happy to assist you with any of these choices if you would like. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds review
on March 13, 2023
Posted by: AzureCreator
[This review was collected as part of a promotion.] Streaming gaming work goes on good with buds getting warm after a prolong use.
Written by a customer while visiting Samsung US
Customer Rating
5
These are excellent
on March 13, 2023
Posted by: Purplelove
[This review was collected as part of a promotion.] I purchased these buds to replace the previous model that I had. I love the EQ functions I. The app and that you can tune the ambient sound function making them more useful for receiving calls while driving than my car radios Bluetooth functions. And as for fit they stay in my ears comfortably through over an hour of cardio amd weights at the gym. Excellent product and good battery life
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Pro review
on March 13, 2023
Posted by: Danielson
[This review was collected as part of a promotion.] Buds Pro have been so useful in my everyday life. The battery lasts long and charging is super fast. Voice calling is clear and music is loud and clear.
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound in my ears
on March 13, 2023
Posted by: Samsungisbetter
[This review was collected as part of a promotion.] I love to listen to music with my buds and activate noise canceling, and listen to piano songs and jazz. The sound quality is amazing with listening to music, and listening to audio books. I 10/10 love it and recommend it for anyone who loves listening to music.
Written by a customer while visiting Samsung US