Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Greater than airpods pro in every way
on August 12, 2024
Posted by: dtomar11
[This review was collected as part of a promotion.] I have a habit of wearing headphones in my sleep and this earbubs does not disappoint. I have airpods pro before this and they do not works at their full capacity with a android phone. They works wonderfully with my s24 ultra and have better sound quality than airpods pro. Airpods pro starts heating after constant usage but this does not. Good Noice cancellation as well. I fly frequently this works good on airplane and survive whole as well. After some time who will not even notice that they are in your ear. Great product will definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy Buds Pro2.
on August 12, 2024
Posted by: Jim4JC
[This review was collected as part of a promotion.] The sound is rich and clear and has a good amount of base that does not drown out the vocals. I also like the new features such as voice detect. Excellent battery life and sleek design make these the best earbuds I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Shouldn't Be This Average
on August 12, 2024
Posted by: Momiji
[This review was collected as part of a promotion.] The Buds2 Pro is a just an average pair of wireless earbuds that does the basic well, but not enough to really appreciate it. The market is filled with great noise-canceling earbuds made by competitors. Samsung needs to prioritize their audio wear products like they do for their phones and TVs. Galaxy AI is neat, but not an essential.
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hello Momiji, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you every day, and we are always happy to help our customers troubleshoot any frustration they may be experiencing. Without knowing what features are causing this experience for you, we have provided a link to the full device manual and the Samsung Support Team. These resources can help you best align the settings and features to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Buds2 are quality every day!
on August 12, 2024
Posted by: Mags2point0
[This review was collected as part of a promotion.] The best earbuds I have every used, truly. The ability to switch songs and pause music is a nice touch. I love being able to choose between noise canceling or not, and still being able to pick up if someone is talking to me while in noise canceling mode. They're comfortable for long wear and the battery life is fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super pleasant sound quality
on August 12, 2024
Posted by: Modomodo
[This review was collected as part of a promotion.] They only downside to these, is when I am working or working out, my wet hair will change songs or volume when it makes contact with the earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones overall
on August 12, 2024
Posted by: Universitario1924
[This review was collected as part of a promotion.] I've had Air Pods Pro and when I switched to the galaxy buds. It was a completely different experience. The sound quality on the Galaxy Buds 2 Pro is unbeatable and it's features outrank any other earbud I've had. I recomend these headphones to everyone and if you want an even better experience then try the new galaxy buds 3 pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality and Ease
on August 12, 2024
Posted by: LorohaRio
[This review was collected as part of a promotion.] I've had the Buds2 Pro for a couple months now, and they have never failed me in sound quality, battery life or the ease to connect them to my other devices. I love the material the buds and case is made with; smooth but has grip.
My only issue is with finding the buds if misplaced. If the case is closed, then you won't be able to find its location at the moment. It saves the location the case was last open. I guess that's helpful in someway but it would be better if the case and buds could be found without opening the case. Because I wouldn't be searching for it if I had it.
Overall, an amazing product.
My only issue is with finding the buds if misplaced. If the case is closed, then you won't be able to find its location at the moment. It saves the location the case was last open. I guess that's helpful in someway but it would be better if the case and buds could be found without opening the case. Because I wouldn't be searching for it if I had it.
Overall, an amazing product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality sound
on August 12, 2024
Posted by: Romeo123
[This review was collected as part of a promotion.] Love the sound, the feel in my ear
Ease of use, all the updated features
Ease of use, all the updated features
Value
5
Written by a customer while visiting Samsung US