Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great sound, poor fit
on August 12, 2024
Posted by: Echoechoecho
[This review was collected as part of a promotion.] I love the audio quality of these earbuds. I'm not a fan of how "slick" they are. They are kind of hard to remove from the ear vs the Galaxy FE buds. The pause/skip feature lags as well. It's not a quick as my previous Galaxy buds 1
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hello Echoechoecho, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with the audio quality of your earbuds and would love to help you with the features that may be causing frustration for you. We have provided a link to the full device manual to help you with the touch settings. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations or anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods
on August 12, 2024
Posted by: Kelso1
[This review was collected as part of a promotion.] I recently switched to the Galaxy Buds 2 Pro, and they’ve been a game-changer for me, especially compared to AirPods. The first thing that stands out is the fit—they snugly fit my ears in a way that AirPods never could. This makes them not only more comfortable for extended use but also ensures they stay put during workouts or while I'm on the go. The sound quality is impressive, with deep bass and clear highs, making my music and calls crystal clear. Overall, the Galaxy Buds 2 Pro are my go-to earbuds now, providing both comfort and excellent audio performance. Excited to see what they do with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My buds 2 pro
on August 12, 2024
Posted by: Juggalo78
[This review was collected as part of a promotion.] They are a really good head set the sound is amazing the only downside is if you are working with in they keep wanting to fall out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great amazing sound
on August 12, 2024
Posted by: onersta0713
[This review was collected as part of a promotion.] The AI features always seem to get a little bit better. Each day so I'm trying to use them and trying to use it differently. As I go to see exactly how everything works and I'm hot posted it review later. But the earbuds sound, it sounds great. The debates clear vocals. The ambient hearing isn't too loud. Wait, and it also just kind of all flows pretty good in together, especially the seemingless to device device device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality and noise cancelation
on August 12, 2024
Posted by: hntebrodie
[This review was collected as part of a promotion.] I use it for work and exercises. Phone calls while I'm driving vs my cars Bluetooth is overall a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!
on August 12, 2024
Posted by: RonC123
[This review was collected as part of a promotion.] Galaxy AI
Great sound on the Buds2Pro. And I like that they are true Buds with nothing hanging like the 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite headphones
on August 12, 2024
Posted by: Hutch2Clutch
[This review was collected as part of a promotion.] These are the best headphones I've ever owned. I love the sound quality and the active noise canceling. I love the Galaxy AI live translation and also the auto switch between my phone and tablet. I wear these thing 5 or 6 hours a day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Headphones
on August 12, 2024
Posted by: Jdogg5281
[This review was collected as part of a promotion.] I bought the buds 2 pro previously and could not be happier. Love the bass and love the sound. Cannot wait to see what the buds 3 pro sound like
Value
5
Written by a customer while visiting Samsung US