Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Option
on July 30, 2024
Posted by: BigBreadBoy
[This review was collected as part of a promotion.] This option of ear buds are awesome. They have great sound and the noise canceling option works perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked great until...
on July 30, 2024
Posted by: MattyBro
[This review was collected as part of a promotion.] The ear buds have great sound, everything I wanted in active wear buds. Then all of a sudden the case stopped charging and won't hold charge. The only way to charge buds is to have buds in case and connected to samsung charged. Almost pointless to have them now.
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there MattyBro, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important the charging case of your earbuds is to you for you continued usage. We have provided a link to the Samsung Support Team if you haven't already spoken to them directly. They can review any and all options available to you to repair your charging case or otherwise resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds ever!!
on July 30, 2024
Posted by: Cookie82
[This review was collected as part of a promotion.] Absolutely love the ear buds pro 2. The noise canceling in them are amazing. They fit perfectly in my ear and are great! Music play perfectly and they charge fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and Great Audio
on July 30, 2024
Posted by: Thedotylegacy
[This review was collected as part of a promotion.] I've had these since their launch date and I'm very pleased with them. They still have great battery life, fit comfortably and sounds great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great in ear fit
on July 30, 2024
Posted by: theDiann
[This review was collected as part of a promotion.] The Galaxy Buds 2 Pro are an impressive pair of wireless earbuds, offering excellent sound quality with rich bass and clear treble. The active noise cancellation effectively blocks out background noise, and the transparency mode is handy for staying aware of your surroundings. They're comfortable to wear for extended periods, with responsive touch controls. The battery life is reliable, and call quality is crystal clear. Overall, these earbuds provide a great audio experience in a sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love these buds, had the purple ones and gave to my daughter when I received the black ones free with my order. They fit good, connect to my S24 Ultra fast and have a good battery life. Love the tap features as always and noise canceling. Clear when taking phone calls and the 360 audio head tracking is pretty cool too. No complaints so far on my second set. Would definitely buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds2 Pro, My Experience
on July 30, 2024
Posted by: Ivan40
[This review was collected as part of a promotion.] Hi everyone, I'll talk about my Galaxy Buds2 Pro; in my experience, very comfortable and discreet size, very simple and easy to use, good surround sound, very feasible with sound cancellation, wwwaaaaoo, super fancy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The right headphone quit working
on July 30, 2024
Posted by: Queenie23
[This review was collected as part of a promotion.] I bought my headphones off of a friend and they went out within a week. She didn't have them very long at all.
Value
4
Written by a customer while visiting Samsung US