Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I love them, his sound it's amazing
on July 30, 2024
Posted by: Hond2Cup
[This review was collected as part of a promotion.] I used my buds 2 pro every day, and them had a amazy sound that evolving me.. thanks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ear Buds 2 Pro
on July 30, 2024
Posted by: Dusty01wil
[This review was collected as part of a promotion.] I've had these ear bubs for about a year now, and I just love them. They work great and keeps the unwanted noise out from the background.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Enjoyable and Reliable!
on July 30, 2024
Posted by: CaptainLittleNuts
[This review was collected as part of a promotion.] I use these headphones whenever I go anywhere to be honest! I don't see a reason on why I wouldn't considering the have pretty good sound quality and depth that could match up to over head headphones at times! Build quality is also a pretty sleek look and a well built way to take a lot of damage than you would think it does!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Doesn't Miss
on July 30, 2024
Posted by: Shark27
[This review was collected as part of a promotion.] The buds2 pros are amazing. Samsung delivers crisp sounds through AKG. I especially like how customizable they are.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY GI GALAXY PRO BUDS 2
on July 30, 2024
Posted by: TEEBABY843
[This review was collected as part of a promotion.] Galaxy AI GALAXY PRO BUDS 2 I JUST LOVE IT THE COLOR, SOUND, SLEEKNESS IT'S 🔥🔥🔥🔥🥰🤩🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and quality
on July 30, 2024
Posted by: Gamer808
[This review was collected as part of a promotion.] I used my ear buds for work and zoom meetings. I also use them for calls and school and always my music. I even use them in loud settings like concerts and clubs as ear plugs and not hurt my eardrums. Overall I love these wireless ear pods and galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My bud2 pro are amazing
on July 30, 2024
Posted by: Replacement
[This review was collected as part of a promotion.] I got my earbuds too to replace my broken ones and ever since I purchased these earbuds these are nothing less than amazing I work in a noisy environment and that noise cancellation is beyond expectations with the easy controls to control the Airbus to even get to my AI to look for certain things is really easy and simple to look up things and to research stuff on the internet I'm glad I made this purchase of my bud 2 pros they sound amazing and and the music comes clear and crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They would be good except.....
on July 30, 2024
Posted by: Nooooo
[This review was collected as part of a promotion.] The buds don't stay in your head. Doesn't matter what size insert you use, they don't sit properly in your ear. I have to mess with it and twist it around for almost a half hour before I can actually use them. It sucks because the previous version you could just put the bud in your ears and go without issue. The sound quality isn't as good as the previous version. The case is bigger which is a bad thing. The only redeeming factor is the slightly longer battery life.
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the ideal fit of your earbuds. We have provided a link to an article to help you with the placement and movement to place the earbuds for the secure fit you are seeking. We also recommend performing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US