Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great fit and ANC!
on July 29, 2024
Posted by: BestInDaGame
[This review was collected as part of a promotion.] Galaxy AI !
I have been using these buds for about a year now and love everything about it from the design, to the form factor and it's sound quality. It's very compact so I can easily carry it in my pockets without any discomfort. The sound quality is amazing and I use it to listen to music and watch videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I have purchased.
on July 29, 2024
Posted by: Lovethesebuds
[This review was collected as part of a promotion.] These ear buds are great to use if you work in loud places and have to use your phone. Even better with the enhanced hearing too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Work great but fall out
on July 29, 2024
Posted by: DancerFit
[This review was collected as part of a promotion.] The Buds2 Pro work great but do not stay in my ears. They fall out no matter which rubber pads I use when I'm talking or chewing.
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there DancerFit, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how pleased you are with the features and audio quality of your earbuds, and we would love to help you further love your earbuds by getting that ideal fit you are seeking. We have provided a link to an article to help you with that optimal placement of the earbuds in your ear. We also recommend performing a fit test with your earbuds. This can be done by connecting to the Samsung Wearables App and performing the test while they are in your ears. Lastly, we have provided a link to the Samsung Support Team if you have questions or this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for small ears
on July 29, 2024
Posted by: Sinatarose
[This review was collected as part of a promotion.] I have small ears and usually ear buds don't stay in place. These are wonderful! They stay in place and peroxide excellent sound quality and functionality. I use them every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These things are amazing
on July 29, 2024
Posted by: PhysicalNonsence47
[This review was collected as part of a promotion.] At one point, my old headphones broke and I was on the search for new ones. At some point I started researching the galaxy bud 2's and studying their specs, after a couple of searches I was dead set on getting the pros. After I got them, I immediately put them to use. From the start, I experienced sound quality and noise canceling way superior to my old pair. After I bought these, I knew there was no way back for headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the color choices
on July 29, 2024
Posted by: Ptcutiepie
[This review was collected as part of a promotion.] I absolutely love that these came in purple. They match my s23 ultra perfectly. My only concern that I had was that my ears are a little small and they have a habit of falling out if I'm not paying attention. I wear them for 8 hours a day as I use them for my work headset. They are wonderful for muting out all sounds around me when someone is talking to me through the device but are quick to adjust when someone is next to me talking or I am answering back. I would recommend these to anyone who wanted a sleek, colorful design as well as for functionality .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Anc and sound quality is great
on July 29, 2024
Posted by: Bigbill737
[This review was collected as part of a promotion.] I work for a phone sales company and use my buds for conference calls and music I have used both air pods and these and I personally prefer these sound quality is top teir along with anc I have had no complaints at all with the buds 2 pro highly recommended them to any suspected customers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on July 29, 2024
Posted by: No1metfan
[This review was collected as part of a promotion.] I use my ear buds constantly at work with no issues... ever! The sound quality is second to none. I highly recommend this product to anyone.
Value
5
Written by a customer while visiting Samsung US