Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great buds
on July 29, 2024
Posted by: Smders
[This review was collected as part of a promotion.] These buds are perfect. They fit super well into my ears compared to others. They have great sound and the features are fantastic. The seamless connecting to my phone and not need to carry the hub with me at all times. Being able to change what things you can do through ur phone is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product is okay
on July 29, 2024
Posted by: Kximer
[This review was collected as part of a promotion.] Product is just okay.
Working with Galaxy AI or music or videos or just spelling on the phone, the sound is very good. They HOWEVER do not stay snug my ear. I even bought additional rubber settings and still they fall out with movement.
Sound is great, ear fitting is not.
Working with Galaxy AI or music or videos or just spelling on the phone, the sound is very good. They HOWEVER do not stay snug my ear. I even bought additional rubber settings and still they fall out with movement.
Sound is great, ear fitting is not.
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Kximer, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality and using Galaxy AI features with your earbuds. We would love to help you with the fit of your earbuds to further enhance your experience. We have shared a link to an article to help you with the optimal placement of your earbuds in your ears. We also recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this matter continues and you would like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall awesome
on July 29, 2024
Posted by: SouthernGuy
[This review was collected as part of a promotion.] I like these a good bit, I have a problem with buds staying in my ears and these actually do. They are a little tricky to get out but sound quality is nice and they perform very well. Have not had a chance to use the galaxy ai features yet but I don't doubt it will work perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the sound, they are better than my beats.
on July 29, 2024
Posted by: Jakeryan
[This review was collected as part of a promotion.] The buds 2 pro pair perfectly with my s22 ultra, and my galaxy watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great sound and bass!
on July 29, 2024
Posted by: Swash89
[This review was collected as part of a promotion.] I'm very pleased with the performance and versatility of these ear buds. I use them for daily use at home and at the gym. I especially love the AI feature which allows me to explore different functions with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on July 29, 2024
Posted by: SMeeky
[This review was collected as part of a promotion.] The sound quality is great, but they don't fit my ears well and fall out a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are my best friend!
on July 29, 2024
Posted by: SaintSpitz
[This review was collected as part of a promotion.] I use these buds literally every day in almost any situation! The water/sweat resistance is perfect for working out at the gym. The noise cancelation is excellent for someone like me who works in distribution and is constantly inside of loud retailers. The compact and small size is great for carrying these buds around in my pocket and pulling them out whenever they are needed! The multiple touch functions enable me to keep my phone in my pocket while still keeping control of what I'm listening to, and give me the ability to use my phone's voice assitant to control my phone all with just a touch! The controls are also customizable so you can make the buds work for you. The shape of the buds themselves fit perfectly in your ear and are a lot more comfortable than the "P" shape of most buds on the market.
All-in-all, the Buds Pro 2 have everything a person could ask for from a pair of earphones, and at a great price compared to their competition!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pair of earbuds
on July 29, 2024
Posted by: maldo2k
[This review was collected as part of a promotion.] I love the design of the buds. The construction quality of the buds is great just like the previous model. The sound quality is also very good. The fit of the buds when in ear can at times be bad but overall when worn casually works great everytime. I like the features in the wearable app. One issue I have with the ear buds is the operating time, only about 4 hours, not great when wearing for work.
Overall, a great pair of buds for casual daily use.
Overall, a great pair of buds for casual daily use.
Value
5
Written by a customer while visiting Samsung US