Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Better than ever
on July 29, 2024
Posted by: SixthTimesTheCharm
[This review was collected as part of a promotion.] I had the Watch 4 Classic for the longest and I said that I wouldn't get a new one unless it was a classic model with the movable bezel. So of course when the 5 series got released I was a little disappointed they didn't have a classic model. But good things come to those who wait and better things to those who wait longer. Enter the Watch 6 classic. Bigger screen, Small but more fluid bezel, and takes everything I liked about my old Watch and made sure to fine tune it to its peak. I don't know how samsung will top this one but I can't wait to see..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great but ....
on July 29, 2024
Posted by: Gblaze112
[This review was collected as part of a promotion.] Works great but needs a case that locks so if dropped they won't fall out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds
on July 29, 2024
Posted by: Ej1k20a
[This review was collected as part of a promotion.] Been using these headphones for years great product definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I ever had
on July 29, 2024
Posted by: JUNIOR
[This review was collected as part of a promotion.] What I love about my galaxy pro 2 is the appearance sleek black and soft texture. It has good quality sounds and worth the penny. Galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love. Them
on July 29, 2024
Posted by: Mkirk84
[This review was collected as part of a promotion.] I always get a new set to match my phone. There a must have if you have a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Audio Quality
on July 29, 2024
Posted by: Lile37
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are great products for great audio quality. The intuitive voice detect feature is so convenient when someone is talking to you when at the same time, you're listening to something in your brand new earbuds. The fitting as well in the ears is very comfortable .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but not the best
on July 29, 2024
Posted by: Chevyrider85
[This review was collected as part of a promotion.] Seeing I do not know how to properly use Galaxy ai with this series of buds ; I will now research and update at a later time. These buds are forevermore impressive than previous version, however majority of the like function of other buds have been removed. One function is the ability to chirp and find buds when misplaced. In a previous version of buds I still own and use daily when I can't locate my buds 2 pro. Given smart things can pin point location the chirp function puts the bud right in your hearing distance making them easier to locate. The compability of the buds with other Samsung devices have also diminished as I can't travel as far from my device with the buds 2 pro. As stated I will research and update my review pending performance of galaxy ai function while wearing my buds 2 pro and update. Until than Go Samsung as you have been my familiess' go devices.
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hey there Chevyrider85, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features of your device are to you every day. We have provided a link to the full device manual to help you discover all of the capabilities of your device. These earbuds do have the "Find My Buds" feature to help you with the chirping. We have also shared a link to the Samsung Support Team if you have any questions or any features of your device are not meeting your expectations. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Would highly recommend.
on July 29, 2024
Posted by: Itsthatguyj
[This review was collected as part of a promotion.] Great sound and battery life. Very comfortable to wear for long periods. Slim product profile helps when carrying these in a pocket all day. The companion app is also very helpful and provides a wealth of important info regarding my headphones status.
Value
5
Written by a customer while visiting Samsung US