Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound
on July 29, 2024
Posted by: James1
[This review was collected as part of a promotion.] Works well on my motorcycle to block noise and listen to surroundings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ear Buds!
on July 29, 2024
Posted by: JD8692
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are my favorite pair of ear buds. The connect really well to all of my devices (i.e. game consoles, laptop, phone and tv) without any real issues. The sound quality is better than the previous model and the microphone focuses on my voice instead of background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds!
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing little devices that pulled all my work life together and make going from one thing to another seamless, their usability is unmatched.I love my life with these products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to put in ear plus sound great
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very easy to use highly recommended 👌 👍 👏 😀 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on July 29, 2024
Posted by: Wormstein
[This review was collected as part of a promotion.] Using galaxy AI to play my music through my ear buds is amazing. The songs it picks are always something I like. The sounds that come out my ear buds are amazing, crisp, and flawless. Here everything crystal clear with superior bass sound as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Average Buds
on July 29, 2024
Posted by: Samsungshopper
[This review was collected as part of a promotion.] These do not fit in the ear very well. There is a fit test you can do on your phone; however, I question the accuracy of those results. The sound is average but the noise canceling is very effective
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hello Samsungshopper, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the noise canceling setting of your device and find it to be so effective. We would love to help you with the fit of your earbuds, and have provided a link to an article to assist you in addition to the fit test you mention. We have also provided a link to the Samsung Support Team if this resource does not resolve this matter for you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on July 29, 2024
Posted by: Kitsune
[This review was collected as part of a promotion.] I love to take these on a hike or walk. Changing from noise canceling mode to pass-through couldn't be easier. I hook these up to my Galaxy S24+ and use the AI Galaxy features with ease. I have tried other headphones and these stands out as clear winners in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on July 29, 2024
Posted by: Kilorevs
[This review was collected as part of a promotion.] Bass was better then airpods and noise cancelation works good. Also calling and microphone works well. Can accidentally bump tap controls sometimes.
Value
5
Written by a customer while visiting Samsung US