Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Powerful & Smart
on July 29, 2024
Posted by: MaxPMarco
[This review was collected as part of a promotion.] I used my samsung buds mainly during exercise, traveling, or around the house when I like to talk handsfree. To connect and used the buds is easy. I love the findmybuds option incase I do leave them somewhere. The buds have great sound and base. Noise canceling. I don't hear any gym music or any other noises while the buds are in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for music
on July 29, 2024
Posted by: Infamouswolfe
[This review was collected as part of a promotion.] The headphones worked fantastic for music no complaints but as far as phone calls went every time I use them while driving everybody had a problem with hearing me and it was only with the left headphone
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hello Infamouswolfe, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying listening to your favorite music with your earbuds. We have shared a link to help you troubleshoot the audio of your microphone during your calls. We have also provided a link to the Samsung Support Team if you continue to have this experience with your earbuds or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great for outdoors
on July 29, 2024
Posted by: LawnExpert
[This review was collected as part of a promotion.] Owning and operating a lawn care company, these Pro Buds2 work great at csncel8ng out the engine noise. Comfortable and easy to use. The last brand I used barely lasted 3 weeks. These have been holding strong!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The clarity fades every so often
on July 29, 2024
Posted by: Stezan
[This review was collected as part of a promotion.] I use them for work and working out. Not good for running, they will come out. I tried different sizes and it still come out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds pro 2
on July 29, 2024
Posted by: Fillup
[This review was collected as part of a promotion.] Galaxy buds pro 2 are the headphones you want to buy when you want to listen to music all day and not have people bothering you because of the noise canceling feature. But please make the ear buds match colors with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything about this earbuds, battery.
on July 29, 2024
Posted by: Dadfman
[This review was collected as part of a promotion.] I love all of it's features, except for the battery life on these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pro sounds
on July 29, 2024
Posted by: NochewingKid
[This review was collected as part of a promotion.] I love the ambient noise. I hate hearing people chew or even breath. I know sounds bad but it's been a blessing having these buds. The battery last and when you lose them the find my buds is AMAZING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for everything
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] For starters great fit straight out the box and incredible sound the 360 sound blows my mind and they stay charged for days. Also when at the gym they stay in even during hard workouts
Value
5
Written by a customer while visiting Samsung US