Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Very durable and good sound quality
on July 29, 2024
Posted by: Bbdou404
[This review was collected as part of a promotion.] The ear bud is ver smart. I used it every night and during my cycling to work daily. The galaxy ai is amazing as the ear buds learned my behavior and adjusting itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality!!
on July 29, 2024
Posted by: GalaxyLife
[This review was collected as part of a promotion.] The quality of these ear buds are amazing, to be able to use one ear bud at a time and charge the other is such an advantage. All of the options available through this, whether it is pausing, skipping, changing the volume, are now a necessity in my life that I can't live without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Microphone issues
on July 29, 2024
Posted by: Mobileunit
[This review was collected as part of a promotion.] From day one people have always complained that my voice sounds muffled and that they have trouble hearing me.
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Mobileunit, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot this matter of the audio quality of your phone calls. We have shared a link to an article to help you in this matter at your liesure. We have also provided a link to the Samsung Support Team if this experience with your earbuds continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Uncomparable earbuds!
on July 29, 2024
Posted by: Fallen
[This review was collected as part of a promotion.] These earbuds have been the best I've used since years and everytime a new Pro Earbud series comes out I wanna get the next one. I use them on a daily basis to listen to music and watch YouTube. I also use them the make phone calls. The audio is incredible from the already in features of the earbuds to the other options you can configure on the Galaxy Wear app. The noise cancelling is perfect, the surrounding sound, the ambient sound, the dynamic sound, it's all perfect and it's incredible it comes in these pair of headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME as always
on July 29, 2024
Posted by: BHenny
[This review was collected as part of a promotion.] Love them. They are let but they also have options and features to cater my needs. I use them for work, and just for entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good
on July 29, 2024
Posted by: Ares9000
[This review was collected as part of a promotion.] Good noise cancelation and sound quality for the price. Use it for several hours each day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 2pro for the win
on July 29, 2024
Posted by: Wavycroc
[This review was collected as part of a promotion.] I have had my bud 2pro for 6 months now ,and definitly say I love them. They audio is clear the bass is snappy, and I love the gaming mode that allows me to use the headset will gaming and no experience any latency. Also you can use either ear bud independently! I love that feature especially when I forget to charge one and neeed to use them still. The fast charging is amazing aswell plugged or wireless! All and all it is a very solid and complete product.i will be looking to future iterations to see wha else is in store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never had a problem indestructible!
on July 29, 2024
Posted by: Rawping
[This review was collected as part of a promotion.] They have so many features, better than all the ear buds I tested before. Sound quality is off the charts,and phone calls are crystal clear!! 👍👍
Value
5
Written by a customer while visiting Samsung US