Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love these so much scared to upgrade!
on July 29, 2024
Posted by: Miguelito914
[This review was collected as part of a promotion.] I use my buds for everything in life! From calla with clients to recording videos and podcast episodes to working out!
My favorite part about these buds is the fit into my ears. I have huge ears and the buds sit right into my ears without sticking out. I am nervous that if I upgrade to the 3Pro they will fall out during my high intensity workout whether cycling or riding or during an important call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in one place
on July 29, 2024
Posted by: GoodMorningVietnam
[This review was collected as part of a promotion.] From great sound, reliable battery, to convenient storage my buds are the best. I carry them every where. I use them all day everyday. I cannot wait to get my new buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The earbuds are amazing.
on July 29, 2024
Posted by: Guardgirl
[This review was collected as part of a promotion.] The galaxy ai works wonders with the earbuds. The earbuds are amazing with the ambient sound and noise cancelling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best buds!
on July 29, 2024
Posted by: Heyitsme
[This review was collected as part of a promotion.] I love these so much that I have two pair! These are a must buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well
on July 29, 2024
Posted by: BlastThatMusic
[This review was collected as part of a promotion.] I use my device for music or videos. However mostly for music. I can hear the base easily, it's super loud when I want it to be, and the best feature is when you tap on the earbud for whatever reason, and it actually stops the music for however long you want it to, not just for a few seconds. I got a case for mine, to protect it better, and I enjoy my earbuds a lot. I recommend these the most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sad I traded my old Buds in for these
on July 29, 2024
Posted by: DCharlie4
[This review was collected as part of a promotion.] Unfortunately, the simply don't work for me. I use them in very limited circumstances-- basically when I'm sitting still or lying down. They fall out of my ears so easily, regardless of the size earpiece I have in them. For this reason, they're simply not usable in the way that earbuds normally are. Other than that, the quality of sound and the features of the buds (e.g., app, controls) are great.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Hey DCharlie4, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have shared a linkto an article to help you troubleshoot the fit of your earbuds. We also recommend performing a fit test while wearing your earbuds and connected in your Samsung Wearables App. We have also shared a link to the Samsung Support Team if you are interested in assistance to exploring additional options to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancellation is amazing!
on July 29, 2024
Posted by: mairindubh
[This review was collected as part of a promotion.] I've had these for a week now! Noie cancellation is amazing.... on an airplane it really makes the engines nearly silent. I was floored when I tried it out. It made it possible to understand an audiobook with a relatively low (read: not eardrum-bursting) volume.
These charge superfast while in the case and the case seems to hold a good amount of charge. I was nervous about battery life coming from the original Buds with their super long life... but they didnt have noise cancellation. You can also turn it off to save battery if needed.
Finally, I connect these with my Fedora Linux / GNOME based laptop without issues. Linux compat is always top of mind for me with devices so throwing that out there for others like me.
Also note - the purple color doesn't match the color of the purple s23 ultra which is more pink than these. C'est le vie, still look great.
I love how the case isn't shiny but has grip to it! Has prevented a couple potential drops!
Have been using with Bixby's Galaxy AI features as well - integration is smooth. Love being able to communicate with phone while on my walking commute wo having to whip phone out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love these so much!
on July 29, 2024
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Overall these are the best ear buds I've ever owned. I love the noise cancelation and surround sound. My only complaint is after a few hours they do become unconformable.
Value
4
Written by a customer while visiting Samsung US