Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Amazing Audio
on July 29, 2024
Posted by: PryoHero
[This review was collected as part of a promotion.] I love the sound quality in the earbuds because it makes anything I'm listening to sound nice and clear and good bass. The battery life between both the case and buds is real good without having to charge often. The wireless Charger capability is real good to when you use it with the Trio Charger.
The Noise Cancelation that it had is real good when listening to music and not worrying about the outside environment when
Studying.
The Noise Cancelation that it had is real good when listening to music and not worrying about the outside environment when
Studying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but ok fit
on July 29, 2024
Posted by: RangerDanger
[This review was collected as part of a promotion.] Samsung Galaxy AI has truly been a game changer, and the Galaxy Buds are right there with it. The additional features added with Galaxy AI, along with the excellent sound quality and solid noise cancellation, make these buds an easy choice. The only downside is that the fit is just okay. I find that after walking for a while, I have to keep pushing them back into my ears.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hey there RangerDanger, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are thriled to hear you have found Galaxy AI to be so impactful in your life and has help you in so many ways. We would love to help you with the fit of your earbuds to maximize your experience fully and help you love your earbuds as much as possible. We have provided a link to an article to help you in this matter with the placement of the earbuds. We also recommend using the additional ear tips included in a variety of sizes to help you and performing a fit test while wearing your earbuds and connected in your Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great usefulness for buds pro2
on July 29, 2024
Posted by: Exifna
[This review was collected as part of a promotion.] I really like the different modes of the galaxy buds pro2. The sound quality is great and the ambient sound is mostly great. The only issues are that when the ambient noise is on, it picks up any wind very easily and muffles the rest of the ambient sound. Other than that, the buds are great for almost any use you would need them for. Absolutely recommended.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly some of the best ear buds I've had
on July 29, 2024
Posted by: Guardian
[This review was collected as part of a promotion.] As stated in the title these are some of the best ear buds I've had when it comes to sound quality and battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on July 29, 2024
Posted by: Lulu87
[This review was collected as part of a promotion.] I absolutely love my earbuds the sound comes through crystal clear. The noise canceling works well. My only complaint is the feature that turns my music down while someone starts talking to me. But it's a good feature to have. I will definitely upgrade to the bud3 soon just because my daughter waves my bud 2. Samsung has never done be wrong with any of their devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound
on July 29, 2024
Posted by: Squigy
[This review was collected as part of a promotion.] The sound canceling works really good, the sound quality is nice, and using them to talk they work well the mic is good noone complains how sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is comfortable
on July 29, 2024
Posted by: Gman2043
[This review was collected as part of a promotion.] My galaxy earbuds work effortlessly with Galaxy AI. Whit streaming my anime and listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good long battery life
on July 29, 2024
Posted by: Dalba85
[This review was collected as part of a promotion.] Long battery life when used one ear at a time for driving 10hrs each ear for music maybe 5hrs great on noise blocking i love them
Value
5
Written by a customer while visiting Samsung US