Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This buds r good
on July 28, 2024
Posted by: Lovesamsumasung
[This review was collected as part of a promotion.] Galaxy ai works wonderful with these buds there a great purchase
Value
5
Written by a customer while visiting Samsung US
Posted by: JP19
Verified Purchase:Yes
Great sound quality, however they fall out easily.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 1, 2024
Hey there JP19, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We would love to help you troubleshoot the fit of your device and help you achieve the secure fit you seek. We have provided a link to an article to help you with the placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also included a link to the Samsung Support Team to offer additional assistance if this experience continues. We appreciate you being a Samsung customer, and hope you'll reach out to us again if you have any additional feedback on your Samsung products. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Posted by: B Cameron
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Love these earbuds more than my previous Samsung buds. They are very easy to use. I'm expecting the same durability as I had with my previous Samsung buds. I accidentally machine washed them and they still worked fine. Samsung quality is top notch that's why they will always be my go-to brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Companion for Galaxy Phones
on July 28, 2024
Posted by: ner0417
[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro all the time for calls, music, media audio and have never had any issues. I use them daily and love the flawless integration with my Galaxy S24 Ultra. I use a 3rd party protective case with a clip, as you can see in my image. It works great, and the buds are very secure in their charging case within the protective case.
I have not tried it yet, but the Galaxy AI feature of Live Translate on the Galaxy Buds2 Pro looks amazing. I hope to give it a shot while travelling.
I can't recommend the Galaxy Buds2 Pro enough, I love mine!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the way it works
on July 28, 2024
Posted by: Javier2pro
[This review was collected as part of a promotion.] I'm always wearing my buds 2 pro literally all day and is so covenant, I can answer my call with a touch, be alerted of all my notifications, listen to music and the app is great, most of the time I only wear one when the battery dies I use the other one so I have double time of battery .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best earbuds out right now
on July 29, 2024
Posted by: caden3ds
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2Pro are easily the best earbuds out right now. The design of the earbuds looks and fits good in the ear, and the graphite texture on the buds and case feels really nice. As for the sound quality, using it with a streaming service that provides 24-bit audio sounds amazing. I listen to music using the "bass boost" mode, which provides very impressive bass for such a small speaker. I only have 2 complaints, which is that the graphite case scratches easily, and that the ANC has significantly degraded in quality over time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones out to-date!
on July 29, 2024
Posted by: Joejoe
[This review was collected as part of a promotion.] I purchased these earbuds a few months ago and have fallen IN LOVE with them! They're comfortable, easy to operate, and the sound quality is top-tier. I use them everyday at work and the ANC feature is the best that ive experienced so far. The Galaxy-AI integration is a great attribute to the device. I'm excited to see how Samsung will improve upon these fantastic earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid product, could use better fit
on July 29, 2024
Posted by: dragonclover
[This review was collected as part of a promotion.] These buds have served me really well so far. They sound great and there have been no problems with connections or the user experience so far. They're great for working out, using on the go, or simply at home or at your desk. However, I do think the noise isolation and active noise cancelling could be improved. It's not bad but I've heard better. A part of this is the fit of the buds. They do stay in my ears (although they haven't for my friends who've tried them on who have smaller ears) but the sound isolation isn't great. Switching to OEM ear tips helped, but it would be nice if they were perfect out of the box. Other than this issue, I've had no problems and do not regret this purchase.
Value
5
Written by a customer while visiting Samsung US