Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Denise
from Deland, FL
Expertise:Intermediate
Verified Purchase:Yes
I love the noises cancelling in these headphones, I wish they were a bit more comfortable, but I still love them. if you lose one, you can find it. That is my favorite part. Bought my husband a pair also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Manny
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Love these buds. They feel good and sound amazing. Great price and I appreciate the noise cancellation option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't judge with looks..it's a bud with all the go
on June 27, 2024
Posted by: TOMY
Verified Purchase:Yes
Rocking star buds pro 2
JUST INSANE!!!!!
METALLICA
JUST INSANE!!!!!
METALLICA
Written by a customer while visiting Samsung US
Posted by: Shanna
from Detroit
Verified Purchase:Yes
The quality is awesome and very clear. I must have small ears because they don't stay put.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wouldn't buy again
on June 28, 2024
Posted by: Samsungshopper
Expertise:Expert
I bought these six months ago I upgraded from the original galaxy buds pro that lasted me since 2021 and they worked fine not as good as the original ones but the left ear bud just broke after 6 months very sad that they broke was expecting them to last way longer for the price that I bought it at
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, July 1, 2024
Hi there Samsungshopper, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and wanting to use them everyday for an uninterrupted listening experience. We have shared a link to an article to help you troubleshoot the earbud you mention no longer operating as intended. We have also included a link to the Samsung Support Team and warranty information for your device. Thank you for b eing a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Pooch 82
from NC
Verified Purchase:Yes
Great sound, very good fit and comfortable. Would recommend for anyone. Great price too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brock
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Great buds, it's amazing just how smart ear buds can be. The sound is full and clear. I hope I don't ever lose one, but if I do I'll be able to find them with the locator and the sure fit is great for the best sound. Just great fitting and comfortable ear buds!!!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Balmore M Tejada
from Los angeles
Expertise:Expert
Verified Purchase:Yes
They're very comfortable and easy to wear, sounds amazing. I like it very much and easy to navigate on my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US