Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Rachel
from King george va
Expertise:Expert
Verified Purchase:Yes
Awesome earbuds great for phone calls and music fit in ear well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AshleyF
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
They are very bulky, heavy, and painful to wear after a short time. Went back to my old ear buds after a few days
No, I would not recommend this to a friend.
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, June 24, 2024
Hey AshelyF, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the comfort of your earbuds is for your enjoyment and prolonged usage. We have provided a link to an article to help you with the optimal placement of your earbuds for a comfortable fit. You can also reach out to the Samsung Support Team if you continue to experience discomfort with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Emris
from Texas
Expertise:Beginner
Verified Purchase:Yes
The name says it all. The galxy pro buds 2 are definitely pro quality in their build as well as the sound they can produce, or block with their active noise canceling feature turned on. They are packed with features they let you take advantage of any situation with easy touch controls, long battery life and seamless pairing with your already favorite galaxy devices.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Allyn
Verified Purchase:Yes
They're great. I prefer my previous galaxy buds.
But these will di.
But these will di.
Written by a customer while visiting Samsung US
Posted by: Krishna
Verified Purchase:Yes
Buds are great. The only feedback I have is they are very slipper and have to carefully insert in to ear with out slipping from.my fingers.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mabel
from Rio Grande City
Expertise:Intermediate
Verified Purchase:Yes
Awesome! They are easy to put on and comfy too. I love how easy it was to purchase them using Affirm as well. I love love the color as well too. They offer great sound with noise canceling and ambient sound as well as other effects. The other cool thing is that the sound dims to very low when you start talking then back up when you stop talking. You tap ur earbuds to skip a song or pause it or even to lower or up the volume sooo coool
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Don jr
from Beavercreek, Ohio
Expertise:Beginner
Verified Purchase:Yes
My wife loves it. She uses it at her office. She recommends to her friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lynn R
Expertise:Beginner
Verified Purchase:Yes
Best ear buds ever. Way to go Samsung! I was pleasantly surprised and thankful when I received my ear buds 2 pro.
I have been recommending to all my family, friends and coworkers.
I have been recommending to all my family, friends and coworkers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US