Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Masuma
from MASSACHUSETTS
Expertise:Intermediate
Verified Purchase:Yes
I tried many buds but never enjoy any of them. But these Galaxy buds are just great. These are easy to fit in the ears. No fear of falling of. Love them!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Allergy
on June 14, 2024
Posted by: Lili
from California
Expertise:Beginner
The sound is perfect, the battery lasts a short time and every time I use them I get allergies in my ears, they are very crowded and swollen
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, June 17, 2024
Hi there Lili, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you have enjoyed the audio quality of your earbuds. We have provided a link to the Samsung Support Team to review any potential options to help you with the irritation you mention experiening with usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anton
from Rapid City
Expertise:Beginner
Verified Purchase:Yes
it was a gift for my wife! She said she was very happy with the quality of the new headphones! And the exchange of the old ones happened without any problems!
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
4
Written by a customer while visiting Samsung US
Posted by: DrDan95
from Hamilton, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Great item very comfortable and works great especially the wireless recharging
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Maybe do better
on June 17, 2024
Posted by: Ginger Eve
I've had mine about a year and I'm mostly happy with them. Lately, very glitchy, poor range, shuts off easily.. My biggest complaint... Why would the case not have a find my ear buds option? My case has been missing for days now. If have loved the opportunity to have found it.
Response from Samsung USBy Social Commerce, June 18, 2024
Hello Ginger Eve, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you were intially pleased with the audio quality and features of your earbuds. We would love nothing more than to help you with the range and glitches you mention experiencing recently. We have provided links to an article to help you with the connection of your device. We have also included a link to the Samsung Support Team. These experts may be able to help you with options to locate your missing charging case. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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smsng.us/Twitter-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Swade
from Indianapolis, IN
Expertise:Beginner
Verified Purchase:Yes
Sounds is amazing! It filters out everything, and fit in my ear nicely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jerry Oye
from ND
Expertise:Intermediate
Verified Purchase:Yes
Love the Buds pros, features and abilities to modify their settings is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vincent
from Staten Island, NY
Expertise:Expert
Verified Purchase:Yes
Ear buds work perfectly and pair to my galaxy devices easily. Sound quality is amazing and the active noise canceling is great. Battery life is also amazing and so is the comfort in my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US