Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound for a good price
on March 13, 2023
Posted by: DeKing13
[This review was collected as part of a promotion.] Easy to use, decent battery life with additional charging via the case, great sound, and control app. Very happy with my purchase of these buds
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with slick looks
on March 13, 2023
Posted by: Cjomac
[This review was collected as part of a promotion.] I really thought they would be just like my previous galaxy buds but these buds are awesome! Superior sound with great looks. I don't even have to wear ear muff when i mow grass because of the external noise canceling feature. So fat the battery life last for hours. I haven't used them for more than a six hour period but so far so good.
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features.
on March 13, 2023
Posted by: LifeintheGalaxy
[This review was collected as part of a promotion.] I traded in my buds+ to mainly add better water resistance and nose cancelling. The sound quality of my buds+ was good but these buds2 pro are vastly improved. The ambient sound is much more realistic as well. I've used the noise cancelling while running a snow blower and it was a great experience. Will definitely be using these in the summer while mowing my yard. I bought the foam tips with them and they are a very comfortable and solid fit. Nothing wrong with the silicon but I just saw the foam on the website and decided to give them a try. Pricey upgrade but has been well worth it. I got a really good trade in value for my buds+ and got the buds2 pro during a sale.
Written by a customer while visiting Samsung US
Customer Rating
4
A solid choice
on March 13, 2023
Posted by: Skylar
[This review was collected as part of a promotion.] I mainly use these for workouts since long wearing sessions such as when studying can cause ear pain. I've dropped them many times and they still appear flawless. The sound to me is quite good, at least by bluetooth earbud measures. The main reason for a point off was the touch controls. They would read unintended inputs while I was adjusting them in my ears quite frequently, and when I wanted to change songs, it would always do the opposite of what I wanted somehow. After disabling this function, they're much better for running.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product!
on March 13, 2023
Posted by: Raveshion2288
[This review was collected as part of a promotion.] My samsung galaxy buds pro 2 it's amazing product I can't believe this is wonderful and very efficient for a good price 😀
Written by a customer while visiting Samsung US
Customer Rating
3
Okay, but not my only set of earbuds
on March 13, 2023
Posted by: MQBert
[This review was collected as part of a promotion.] I use these for talking on the phone mainly. They connect quickly between my devices but they don't stay in my ears well enough for me to use them during exercising or walking my dog.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 14, 2023
Hello MQBert, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already, this device does come with additional silicone tips in a variety of sizes to help you get a better and more secure fit. You can also perform a fit test while wearing the buds inside the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity and functionality
on March 13, 2023
Posted by: Jacksmokeshack
[This review was collected as part of a promotion.] I absolutely love all of my Samsung products because of how seamlessly they all work together. If I'm watching videos on my tablet and my phone rings, my buds will automatically switch to my note, alert me of the call and let me answer it, all with a simple double tap. Once the call is over, it switches right back to my tablet to continue the video.
The clarity is wonderful. When I have a client on the phone that I can barely understand due to being soft spoken or sub par phone on their end, I can pop the second one in, enable the noise canceling and never miss a thing they say, allowing me to provide to them exemplary service without having to ask them to repeat themselves multiple times.
If I need to pay attention to a task but there's a ton of distractions, I can enable the noise canceling feature and effectively reduce the surrounding noise to a dull whisper practically allowing me tomore effectively focus on the task at hand.
Written by a customer while visiting Samsung US
Customer Rating
5
Light and powerful
on March 13, 2023
Posted by: Chirojohn
[This review was collected as part of a promotion.] These are the first earbuds that I owned of high quality. I've used cheaper ones in the past but when I got my s21 ultra I purchase these along with it .
After pairing quickly to my phone I was good to go. The noise canceling feature alone makes these worth it. Incredibly well made and very light. Not bulky or cumbersome like other brands.
The sound is wonderful as well with good base and nice treble. I have had them for 2 years now and they have given me zero issues. I love how quickly they charge and how long they keep they charge.
I highly recommend these. They're my buds.
Written by a customer while visiting Samsung US