Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Paul I
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
Great sound and outside noise cancelling. Use to cut lawns and can hear clearly over lawn equipment noise.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: KConner1669
from Star City,AR
Expertise:Expert
Verified Purchase:Yes
I absolutely love these Samsung buds pro in Bora Purple. They have a very clear sound. Noise canceling and ambient sound. They thought of everything with these. They fit perfectly without falling out of my ears. They came with 3 different size ear pieces. The charger chargers with a c cable. They rock!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rocky194
from Temecula, CA
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit, the noise cancelling is awesome and the sound is so good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frances
from NYC
Expertise:Intermediate
Verified Purchase:Yes
I was so excited when I received my order. I love the color and the slick small design now not so much. main reason why I ordered the ear bud's was for their small shape. I have worn the pods a couple of different times and everytime I have used them at work they fall out. Kind of sad sound quality is great, color is adorable but not sure why they are falling out.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
3
Response from Samsung USBy Social Commerce, May 28, 2024
Hi there Frances, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality of your device. We would be happy to help you with the fit of your device to help you have the best listening experience possible with your device uninterrupted. This device does come with additional ear tips in a larger and smaller size to help you with this matter. We have also included a link to an article to help you with the optimal placement for a secure fit. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: AllyKat
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
I really ove how easy they pair with samsung devices and how it recognizes to switch to different devices. The other helpful feature is you can find an ear bud when its lost through the app. When your earbud falls out or you take it out it automatically pauses whatever your listening to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Firmo
from Florida
Expertise:Expert
Verified Purchase:Yes
The best headphones I've ever had. The low sounds are loud but delicate. The battery doesn't last long, but it charges pretty quickly. They're very comfortable they don't feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cleo
Verified Purchase:Yes
Meh!
Was expecting better. Sound is not so good and the sound blocking kinda throws me off. No my first pair of galaxy buds
Was expecting better. Sound is not so good and the sound blocking kinda throws me off. No my first pair of galaxy buds
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, May 30, 2024
Hi there Cleo, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your listening experience with your device is to you and we'd be happy to help you troubleshoot any aspect that is causing disruption or frustration. We have provided a link to an article to help you troubleshoot the ANC feature. We also recommend going in to the settings of your Samsung Wearables App and adjusting the equalizer setting to the audio profile that best aligns with your preferences. We have also included a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Evansville indiana
Verified Purchase:Yes
Great sound quality, it does a great job amplifying noises when there in to help hear alot better when someone talks to you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US