Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Not as good as my original buds
on May 13, 2024
Posted by: Surroundsound
[This review was collected as part of a promotion.] Quality is sufficient or ok when listening to music, but phone call quality is greatly diminished. I still prefer my original galaxy buds over these. I still feel that the sound is so much better.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hello Surroundsound, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the overall listening experience is for you whether you are on a call, listening to music, or other media. We have provided a link to an article to assist you with your phone calls, and we have provided a link to the full device manual to help you adust the audio profile. This can help you adjust to your preferences in terms of the audio quality. Lastly, we have provided a link to the Samsung Support Team if you have questions or believe any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Buds review
on May 13, 2024
Posted by: Jaxxxx
[This review was collected as part of a promotion.] I've had these headphones for about a good 2 years and really enjoy how easy and compact they are. I do find myself using these headphones without charging them at times but battery lasts pretty long. And they just go well with my Samsung phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on May 13, 2024
Posted by: Daddy77
[This review was collected as part of a promotion.] These ear buds are amazing. You can not beat the sound quality. The ambient noise is awesome. You can have the ambient noise off to close off all sounds around you or have it on to hear the smallest of sounds. Streaming YouTube with these is great. I also enjoy Streaming Amazon music for great output on the bass
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why Lovez my Budz
on May 13, 2024
Posted by: Camiwami91
[This review was collected as part of a promotion.] I love my Galaxy Buds2 pro. I use them primarily to talk to family members and to listen to music and watch videos in my down time. I never have a problem with being heard on a phone call and they are super comfy to wear. The audio is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and ease of use
on May 13, 2024
Posted by: Cstyle
[This review was collected as part of a promotion.] I use them for music when working out, ear plugs when at work and streaming when I'm waiting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds, wish they had a better ear hold.
on May 13, 2024
Posted by: Rx007x
[This review was collected as part of a promotion.] Buds are great. The battery life is great, form factor is great, sound and features also great. The only thing I don't love is how easily these slip out of your ears. I've tried multiple tips and positioning in ear but they always manage to slip out when I'm in motion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is worth your money
on May 13, 2024
Posted by: Kingkongflower
[This review was collected as part of a promotion.] As a Samsung Galaxy Buds user, I can confidently say that these earbuds have completely transformed my audio experience. Whether I'm streaming music, catching up on podcasts, or taking calls, the Galaxy Buds deliver exceptional sound quality that truly elevates my daily activities.
One of the features I love most about the Galaxy Buds is their comfort and secure fit. They sit snugly in my ears
allowing me to move freely without worrying about them falling out. This makes them perfect for workouts, commuting, or simply relaxing at home.
allowing me to move freely without worrying about them falling out. This makes them perfect for workouts, commuting, or simply relaxing at home.
The battery life of the Galaxy Buds is impressive, giving me hours of uninterrupted listening pleasure on a single charge. Plus, the sleek and compact charging case makes it easy to keep them powered up on the go.
Samsung's attention to detail shines through in the design of the Galaxy Buds, with intuitive touch controls that allow me to adjust volume, skip tracks, and answer calls with just a tap. It's incredibly convenient and adds to the overall seamless experience.
Whether I'm immersed in a movie, zoning out to my favorite playlist, or staying connected during calls, the Samsung Galaxy Buds never disappoint. They've become an essential part of my daily routine, enhancing every moment with their superior sound quality, comfort, and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable buds with excellent sound quality
on May 13, 2024
Posted by: Loopdeloopgalaxy
[This review was collected as part of a promotion.] These buds are so comfortable! This was my first time using Samsung ear buds, and I am amazed at how durable and well fitting they are even after extensive use. I wear these while working out (including cardio) and they fit snug and never slip. Not only is the hardware top tier, but the software is just as impressive. I use the noise canceling feature while I work and my productivity has improved so much. I've had these buds for over a year now, and after daily wear, the sound quality is still as clear as day 1! Will definitely recommend.
Value
5
Written by a customer while visiting Samsung US