Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Liked my first pair better.
on May 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I once bought the maybe second Gen buds when they came out and liked those alot. However upon purchasing this new pair I am not as impressed as I was with my first pair. It comes with a cord but no block to charge it with and the ear cushions that come with it don't fit my ears very well. Overall 3-5 stars
Value
3
Response from Samsung USBy Social Commerce, May 13, 2024
Hello PaulieWanaCraka, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is for your usage and enjoyment with the device. We have provided a link to a great article to help you with the optimal placement of your earbuds. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. With regards to the charging adapter, we have made a commitment to our future by reducing electronic waste and minizming packaging. You can use any previous adapter you may have or wireless charger with this device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Posted by: J Chancey
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
I went from an older pair of Buds Live to these and they are soooo much better! The noise cancelling function is awesome! These will come in handy while travelling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Buds yet!
on May 13, 2024
Posted by: ZAPZERO1
[This review was collected as part of a promotion.] Best Galaxy Buds yet, and way ahead of similar Brands... AI adds to the mix.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds on the planet
on May 13, 2024
Posted by: Jontheking
[This review was collected as part of a promotion.] I will always choose Samsung cause there the superior brand
Got a knockout price sound quality is superb and the actual device is rugged and withstand anything
Got a knockout price sound quality is superb and the actual device is rugged and withstand anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphone
on May 13, 2024
Posted by: Alex26
[This review was collected as part of a promotion.] They have lasted several years through rough blue collar work and haven't failed me yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They are pretty good!
on May 13, 2024
Posted by: Candy24
[This review was collected as part of a promotion.] Headphones are okay. Wish they were louder. Also they constantly falling out my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless pairing
on May 13, 2024
Posted by: Alex876
[This review was collected as part of a promotion.] LOVE MY BUDS2PRO , SAMSUNG NEVER HESITATES TO WORK THE BUGS OUT OF THIER SOFTWARE AND THE SOUND CLARITY IS AMAZING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent buds
on May 13, 2024
Posted by: Budz2moon
[This review was collected as part of a promotion.] One of the best ear buds I have recently used. Excellent noise cancelation and good sound drivers.
Value
5
Written by a customer while visiting Samsung US