Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,412 Reviews)
Open Ratings Snapshot
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Great For Price
on May 8, 2024
Posted by: VegetaBlack4590
[This review was collected as part of a promotion.] They work really well on my phone, switch and my laptop for when I listen to music chat on discord or watch videos on yt great sound especially with dolby atmos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Did not stay in my ears.
on May 8, 2024
Posted by: Misty
from Tn
Expertise:Intermediate
Verified Purchase:Yes
They are cute but they did kept falling out of my ears. I tried to use all 3 size attachments but none worked. I ended up sending them back because I couldn't keep them in my ears. I don't have funny ears either, I have the Galaxy Buds Live and love those.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social CommerceMay 9, 2024
Hi there Misty, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how valuable the fit of your device is to your usage and enjoyment of the device. We have shared a link to an article to help you with the placement of the earbuds in your ears for a secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any additional questions or would like assistance with your Samsung products. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these ear buds
on May 8, 2024
Posted by: Anita
from Dallas. Texas
Expertise:Intermediate
Verified Purchase:Yes
These are comfortable and hold a charge for a long time. Also charge quickly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy bud pro 2 review
on May 8, 2024
Posted by: arh686
[This review was collected as part of a promotion.] The audio quality is excellent, and the fit is secure and comfortable. The earbuds have an attractive design. The ambient sound is great and so is the noise cancellation. The only potential area for improvement is the battery life, which could be extended for longer usage.
I used galaxy ai to sound professional
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Quality
on May 8, 2024
Posted by: McAwesome
[This review was collected as part of a promotion.] Sound, fit, and features are all excellent. I use them daily. They stay in through biking/exercising with the touch controls and phone widgets making ease of use a breeze. The noise cancellation is fantastic!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Effortless and sounds great
on May 9, 2024
Posted by: Mike
from Fort Wayne, IN
Verified Purchase:Yes
Love them! Easily syncs with my samsung 24+. The sounds are excellent
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
these headphones are the best
on May 9, 2024
Posted by: Dani1987
[This review was collected as part of a promotion.] to exercise outdoors, and the noise cancellation is great, and the price is a little high but when you buy a new cell phone you get a good price, it's an offer you can't refuse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound
on May 9, 2024
Posted by: Bagel8478
[This review was collected as part of a promotion.] Beautifully crafted earbuds. I have used many different earbuds, and these stand out as the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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