Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Amazing!!! Best buds ever!
on May 4, 2024
Posted by: Vonnie
[This review was collected as part of a promotion.] I use these when I workout. Or even just when I'm relaxing around the house and they work seamlessly with my s22 ultra. Great sound yet I can still hear if I'm being spoken to. Battery lasts all day. Charges quickly and I can control them from my watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Buds pro 2
on May 5, 2024
Posted by: Dontbuybuds
[This review was collected as part of a promotion.] Found they are easy to drop and no forgiveness at all when hit the ground at 2 feet the one ear piece never worked again.
Value
2
Response from Samsung USBy Social Commerce, May 7, 2024
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you and we would be happy to help you with a repair to your device. We have provided a link to the Samsung Support Team to help review all options available to you for a repair to your buds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
These buds sure got my back!
on May 5, 2024
Posted by: narcizizzt
[This review was collected as part of a promotion.] I have always loved Samsung, so it aches me to say but I've always had extremely negative experiences with their headphones. In the past that is. These new buds pro 2 that I got for a darn steal when buying my new phone are amazing. Unlike other ones I've dealt with there has been no fading in or out of audio issues, there's only crackling when it's super windy, and the noise cancelling is actually functioning. On these tiny things! Alla round great product and super happy I was finally able to get me a set of the pros 2, because we all gotta have some buds right? Haha. Also they have zero issues functioning with the Galaxy AI in real time translations and speaking without bad delays or any truly frustrating event occuring. Oh and something they dont advertise, these things are apparently waterproof, because the first day I had them one fell down a sink and I had to tear the sink apart but it worked just fine after. The bud, not the sink. As I said, it's always something goes wrong with earbuds for me usually lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent noise canceling
on May 5, 2024
Posted by: Prduquesa
[This review was collected as part of a promotion.] I use my buds for music mostly. Connected easily to my S24 Ultra. They fit perfectly and immediately noticed cancelation of background noise. The sound is just superb. Sounds so clear listening through them. I never cared for buds now I can't get enough of them. On weekends I clean and always used my stereo blasting lol. Waking up everyone in the house. Now I use my buds quietly listen to my music. Connection range is also great. I can go all over the house without any issues. They are sensitive to touch though . I have to get used to not touching them while listening to avoid interruption. Before I'd get bored while traveling avoiding watching videos to avoid disturbing others. Now I just sit back and relax. I use them in the car while driving and I can hear conversations perfectly and no complaints of voice distortion from the other end. I'm very satisfied with my purchase and recommend these buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome sound quality
on May 5, 2024
Posted by: Jaycee
[This review was collected as part of a promotion.] I absolutely love my buds. They are comfortable and the sound quality is unbeatable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
RECOMMEND, YOU WILL LOVE THEM
on May 5, 2024
Posted by: Bishotakayy
[This review was collected as part of a promotion.] I use my buds for everything, when I clean, exercise, calls ect I haven't had any problems with them. I love how they don't hurt your ears like others are small and light Weight. I been having them for almost a year in July since I did get them for my birthday. I even use them when I'm gaming because I lost my gaming headset when I went on a trip. If your partner sibling parents guardian evt is looking for a nice pair of buds. Please try them out you won't regret them. Also there's a lot of color options I have the purple ones and I get compliments om the daily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable
on May 5, 2024
Posted by: Garcia864
[This review was collected as part of a promotion.] They fit perfectly, they are also very comfortable when wearing motorcycle helmet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has amazing sound quality.
on May 5, 2024
Posted by: Navas213
[This review was collected as part of a promotion.] I use it to call the quality is excellent, I really like it too much, its noise cancellation is amazing.
Value
5
Written by a customer while visiting Samsung US