Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love these headphones.
on April 30, 2024
Posted by: SuitableWord619
[This review was collected as part of a promotion.] These headphones are amazing. The noise cancelation feature is my favorite and it's a breeze to swap it on and off for when I'm on a plane or talking with others in the office. It even lowers the music volume when I start talking and dont have time to pause the track. Amazing sound quality, sleek looks, and long battery life. I barely charge them but every few days. Great product and would recommend to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product matches all my needs
on April 30, 2024
Posted by: Jonjon411
[This review was collected as part of a promotion.] I use my device at work and when I'm cleaning keeps any excess noise out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ear buds
on May 1, 2024
Posted by: KKlovesSamsung
[This review was collected as part of a promotion.] Design is sleek and compact. Sound is crystal clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They're great
on May 1, 2024
Posted by: Aydar013
[This review was collected as part of a promotion.] Galaxy Buds2 Pro are just amazing, I can do workout, walk, work and they hold on my ears no matter how active I am. Noise cancelation is better than in big headsets, I can wear them in plane and enjoy the flight without noise. Totally recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 1, 2024
Posted by: Iceberg
[This review was collected as part of a promotion.] Been using them since they came out. Have been hard on them and they ate so working great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Run Away Ear Buds
on May 1, 2024
Posted by: Meee
I bought these a year ago, making this my second time buying Samsung ear buds. The first pair I didn't like because of the sound quality nor the fit. Forward two years later and I purchase these ear buds as they were an upgrade. Although the sound quality is better, the fit is still lacking. No matter which size bud tip I use, these buds do nt stay in the ear. They constantly slip ever so slightly out if the ear which nullifies the noise cancelation feature. Forget about doing simple tasks with these buds in your ear because they fall out and roll to places unknown, leaving you spend your time searching for the wayward bud instead of listening through it. Frustrating.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ROBERT KAMEN
Verified Purchase:Yes
the sound is great BUT it is hard to keep the bus in the ear unless sitting still...which makes it hard to use them while running/walking/biking...any suggestions
No, I would not recommend this to a friend.
Features
2
Response from Samsung USBy Social Commerce, May 6, 2024
Hi there Robert, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy to help you with the fit of your device to help you have the best listening experience possible whether you are lounging around your home or out on the go for a workout. If you haven't done so already, the first step would be to use the additional ear tips in a larger or smaller size to help with the security of the fit. If you have done this, we have also provided a link to an article to help with the optimal placement of your earbuds in your ear. Lastly, you can perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds 2 pro best so far
on May 1, 2024
Posted by: Omapapiuno
[This review was collected as part of a promotion.] I love how they are discrete and also love how clear the sound is . The noise cancelation is top tier .These are the best headphones I've had so far . I've lost a pair these are my second pair.
Value
5
Written by a customer while visiting Samsung US