Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: William Ma
from USA
Expertise:Expert
Verified Purchase:Yes
Volume doesn't go loud enough. Fit seems excellent, but have not tried using them doing any serious cardio yet that involves sweating. Love the color.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on April 30, 2024
Posted by: Mikeee
[This review was collected as part of a promotion.] My only problem is always have issues with the fitting on my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is near perfect
on April 30, 2024
Posted by: RetailGuy
[This review was collected as part of a promotion.] I use these buds every day. They fit perfect and I enjoy their sound. I love how slim the case is and how easy it is to find them when lost in my house. I have even found them when I accidentally left them at my son's swim class. I was was very happy they where still there. Some of the best features are the hidden spots on the buds that can do different controls.
I found that reviewing YouTube videos on how people use them are great and help get the most out of these buds. I firmly recommend them and say that they are far better than any competitor products. I work for returns for a large online retail site, that everyone uses. I see more returns of the competition brand then Samsung Buds.
You cannot go wrong with this product and will enjoy them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on April 30, 2024
Posted by: SamsungAddict
[This review was collected as part of a promotion.] I've been using this buds for a whole year now. I love it. The sound is clear. I use it a lot for taking meetings, and people tell me that they hear me well (unlike my car bluetooth which is very noisy).
Battery life is very good. If I know that I will be using the ear buds for a long time, I will use one bud at a time, while charging the other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, battery life not as much
on April 30, 2024
Posted by: ryanhatr
[This review was collected as part of a promotion.] Upgraded from the buds+ and those had 11+ hours per charge, but these last maybe 5 hours even with some of the advanced features disabled. Makes using them during long drives or while working in the yard frustrating, but the ANC is awesome when cutting grass!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great AnC and quality
on April 30, 2024
Posted by: Prime1234
[This review was collected as part of a promotion.] I love how good it is with noise cancellation and with all its features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nanako
from San Francisco California
Expertise:Beginner
Verified Purchase:Yes
The buds 2 pro feel so nice and fits well in my ears. The sound meets my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on April 30, 2024
Posted by: Jman58
[This review was collected as part of a promotion.] They sound great and are very comfortable. Samsung finally did the right thing and brought back the matte soft rubber exterior on the buds and case that the original Galaxy Buds had. It is one of the things I loved the most about the og Galaxy Buds and is reason enough to upgrade to these. It's one of those small touches that are actually a really smart idea and greatly improve the product. It is more classy and high end feeling and looking, less flashy, more comfortable and a lot less slippery to hang on to compared to the hard glossy plastic they've been using since the Galaxy Buds Plus. I hope Samsung never goes back to the cheap looking hard glossy plastic. The only negative I would say is that the case REALLY needs the same water protection rating as the buds. Having to use a bulky and frankly ugly water proof case to make them safe in the rain or survive a drop into the sink while not in your ear is silly.
Value
5
Written by a customer while visiting Samsung US