Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Galaxy Buds2 Pro White
Verified Purchase:Yes
The sound quality is unreal! The fit is snug and the feel is sleek and soft. I highly recommend this purchase!
Written by a customer while visiting Samsung US
Customer Rating
5
These earbuds are the best buds ever.
on April 30, 2024
Posted by: Pancake56
[This review was collected as part of a promotion.] I have had these earbuds for a long time now and I have been using then almost everyday. They are just so balanced in sound and they sound amazing. The bass hots just right. The treble is just right and the mids do not overpower. The Noise canceling is amazing and thebpassive mode is also amazing. These buds are super comfortable in the ear. They last long with battery and are just a truly amazing pair.
Value
5
Written by a customer while visiting Samsung US
Posted by: Larry
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Great shipping and excellent quality for the price
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Arthur T
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This is a great product. I’ve used these after using the Beats Studio buds +, and the Galaxy Buds pro are a huge upgrade. The call quality is better and the sound quality is way better !! I love the noise cancellation while I’m at the gym .. they fit in my ears well too, with the medium tips.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kurt
from Windsor, Virginia
Expertise:Intermediate
Verified Purchase:Yes
The Buds 2 Pro are quite simply the best ear buds I've ever owned. From the ability to wirelessly charge the case from the back side of my S24 Ultra device, to the truly immersive audio itself, complete with 360 degree, Dolby Atmos certified, object tracking sound and even groundbreaking new AI features like voice detection, head tracking, seamless device switching and programmable touch controls, these ear buds not only fit and sound great, but they have become a staple part of my everyday life. I use them for phone calls at work, music during work outs and at night for watching tv and movies. I use them for literally everything!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CJ F
Verified Purchase:Yes
Very comfortable, great sound. Perfect for the gym.
Written by a customer while visiting Samsung US
Customer Rating
2
ear buds won't stay in ears
on April 30, 2024
Posted by: mikers
[This review was collected as part of a promotion.] I have little ears therefore I can't keep the ear buds in my ears
Value
2
Response from Samsung USBy Social Commerce, May 6, 2024
Hello Mikers, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your device to ensure you have the best listening experience possible. We have provided a link to an article about the optimal placement of the earbuds, if you have already changed out the eartips for a smaller size that came with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro is great and blocks outside noise
on April 30, 2024
Posted by: Shopgirl
[This review was collected as part of a promotion.] Very impressed with my buds, I have school and able to listen to my lectures during my daughter's cheer competitions and it blocks the loud music and I am able to fully concentrate on schoolwork while in the venue with loud music.
Value
5
Written by a customer while visiting Samsung US