Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome Buds That Do it All!
on April 29, 2024
Posted by: Monmac
[This review was collected as part of a promotion.] As an avid user of ear buds, I have tried several different brands of buds. My issue has always been that I've never found a set of buds that "checked off all the bud boxes" for me. Some sounded good but had poor battery life, some fit well but had poor call quality, some fit well but were uncomfortable after an extended time in the ear. As a recent "concert" to Samsung's ecosystem, I decided to add the Buds Pro 2 to see how Samsung stacked up in the ear buds department. I was pleased to finally find buds that actually checked off all the boxes and the Buds Pro 2 did just this. These buds have great sound, long battery life, excellent/clear call quality, are comfortable to wear for long periods of time, and have an intuitive companion app that allows for personalization to customize the buds to the users preferences. These buds have been a perfect addition to my S22 Ultra, my Galaxy Tab S8, and my Galaxy Watch Classic. I highly recommend these buds and am now a loyal Samsung customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Buds
on April 29, 2024
Posted by: FreddyKreuger
[This review was collected as part of a promotion.] They don't fall out of my ear, and they sound amazing! Can't ask for much more than that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!! Great design!!
on April 29, 2024
Posted by: Ufalcon
[This review was collected as part of a promotion.] I love the buds2 pro. I used to use buds live before them, and I also loved them. That's why I decided to buy the buds2 pro. I use them for watching movies, series, making calls, video calls, and gaming. I think the immersive audio is an advantage in games. I always recommend them whenever someone asks me about buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They Fall out
on April 29, 2024
Posted by: Mysterymonkey
[This review was collected as part of a promotion.] These have great sound when that are in but they fall out of my ears so the time. I have small ears and it did not matter what size eat buds I put on them they wood fall out
Value
2
Response from Samsung USBy Social Commerce, May 3, 2024
Hello Mystermonkey, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds are to have the best uninterrupted listening experience. We have provided a link to a great article to help you with the placement for the ideal fit. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing one of a class earbuds
on April 29, 2024
Posted by: Marklau22
[This review was collected as part of a promotion.] They fit so amazingly, great sound nothing compares to these earbuds amazing battery life and amazing quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these!
on April 29, 2024
Posted by: Coach88
[This review was collected as part of a promotion.] Love the multiple options on settings. The sound is great and the noise canceling works perfectly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound and good battery
on April 29, 2024
Posted by: BarbOC13
[This review was collected as part of a promotion.] Bought them because i needed some small earbuds, the quality is good and the battery last pretty good. Only thing that I'm not super fan of, are the touch controls, sometimes doesn't work as they suppose to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great in most ways but they fall out
on April 29, 2024
Posted by: Bd000000
[This review was collected as part of a promotion.] Probably just weird ears but I have a ton of trouble keeping these secured in my ear. Great buds but when they fall out all of the time, the are largely useless.
Value
3
Response from Samsung USBy Social Commerce, May 3, 2024
Hello there Bd000000, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality and features of these earbuds and we would be thrilled to help you acheive the ideal fit for uninterrupted listening. We have shared a link to an article to help with this matter and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US