Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I couldn't live happily without this.
on April 29, 2024
Posted by: One8Se7en
[This review was collected as part of a promotion.] I love the battery life and quality of the buds2 pro. They really bring the music and videos to life and help block out outside noise. My days at work would be so boring without being able to listen to music my whole shift. And they still have plenty of battery for when I get home. I highly recommend these to anyone. I can use them to get galaxy AI search results through bigsby or alexa with Google AI for handsfree school work while I'm writing or typing up my papers. And zoom calls are so much clearer as well as regular phone calls!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound - terrible fitment
on April 29, 2024
Posted by: Minerm
[This review was collected as part of a promotion.] The sound on these are amazing. I use them for gaming music and js socal media in general. The only draw back is the fitment. I've tried all sizes that it comes with from small,medium , and large .When moving around they tend to slide out. I was getting off a bus and one fell to the floor. That was so disappointing. Please improve fitment.
Value
2
Response from Samsung USBy Social Commerce, May 2, 2024
Hello Minerm, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand the value of the ideal fit of your buds for an uninterrupted listening experience. We have provided a link to an article to help you with the fit of your device, and recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. If you do happen to have one fall out you can also use the Find My Buds feature to have the bud chirp to help you locate with ease. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best head phones
on April 29, 2024
Posted by: Joshua90
[This review was collected as part of a promotion.] Have awesome features, especially the noise canceling feature. Sound quality is amazing I can't go back to my old head phones any more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ear Buds I have tried.
on April 29, 2024
Posted by: GalaxyEdict
[This review was collected as part of a promotion.] I moved from the Galaxy Buds Pro to the Galaxy Buds2 Pro and was impressed with how much they have improved. The feature such with the auto connecting to other Galaxy products, and seamless connectivity with calls make using these almost thoughtless. I have paired them once and they have always worked. Add that and the sound quality... I recommend these all the time. Speaking to the
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fairly Good
on April 29, 2024
Posted by: NEWGuyFromApple
[This review was collected as part of a promotion.] CONS
-Device phone call feature is not clear to receiver on phone.
-Button placement takes some getting use too, can not lay down and alot of accidentally touching while wearing beanie.
-Battery Life
PROS
- Amazing Sound Quality/360 audio really cool feature while watching movies
-Style and Desgin one of the best out there , fits in ear perfectly & Love the Dark Matte Grey.
-Features like; find my head phones, Voice Detect & the ability to use EQ to customize the right sound.
-Device phone call feature is not clear to receiver on phone.
-Button placement takes some getting use too, can not lay down and alot of accidentally touching while wearing beanie.
-Battery Life
PROS
- Amazing Sound Quality/360 audio really cool feature while watching movies
-Style and Desgin one of the best out there , fits in ear perfectly & Love the Dark Matte Grey.
-Features like; find my head phones, Voice Detect & the ability to use EQ to customize the right sound.
I have given a 4 rating do to touch sensitivity and Battery life. Otherwise amazing product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Superb quality product.
on April 29, 2024
Posted by: tstekniks
[This review was collected as part of a promotion.] Very light weight and sound quality is awsome!
buds2 pro have great feature also.
buds2 pro have great feature also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly Noise Canceling
on April 29, 2024
Posted by: Emily2000
[This review was collected as part of a promotion.] These buds are the best ones I've tried. The sound is amazing, so much so that it's almost like the music is in the room with you. The noise canceling is next level, I use these at the office and I can't hear anything around me with these in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds so far
on April 29, 2024
Posted by: BigZay
[This review was collected as part of a promotion.] I've had buds 2 pro for awhile now and I love them! They always connect fast and automatically, they also sound pretty good as well. The only gripe I have is if you need to adjust them you will almost always pause your music or do something to affect whatever you're listening to. The touch control is a little too sensitive but you get used to it after awhile.
Value
5
Written by a customer while visiting Samsung US