Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
They work great when they stay in.
on April 29, 2024
Posted by: Ballawrinagirl
[This review was collected as part of a promotion.] If the buds stay in they are great. They are great for drowning out people on my commute while I am sitting on the train.
However, they do not sit well in my ears and if I have to walk anywhere I cannot use them because they tend to fall out.
However, they do not sit well in my ears and if I have to walk anywhere I cannot use them because they tend to fall out.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Hello Ballawrinagirl, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear how much you enjoy the peace on your morning commute with this device. We have shared a link to a great article to help you find the optimal placement of your earbuds for a secure fit that will not only help you on the train but on your walk as well. We also recommend performing a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love the product!
on April 29, 2024
Posted by: JJBuds
[This review was collected as part of a promotion.] Absolutely love the buds2 pro. Noise cancelation works great. Specially on flights. Only problem I have is when go for a run they starr to fall out, no matter what tip I use i have the same problem. Very minor issue but overall I will continue to use them. I also have the original galaxy buds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
At it's best, it's ahead of the pack
on April 29, 2024
Posted by: NotanAndroid
[This review was collected as part of a promotion.] As a member of the tiktok gen I value brevity, but also understand the need for long-form explanations.
In short, if you can afford these and need solid earbuds that should great grab these.
My longer review is that the price tag on these put them in the "luxury" item category and they deliver that. I carry these as my primary daily buds and with regular charging they don't give me any issues. I have a few minutes to listen to a song? I pull them out they immediately pair my phone and I listen. When I'm don't I put them bad into their case and they charge until I use them again. The sound quality is about as good as you can get with wireless buds and the app let's to tweak the sound if you are so inclined. Ultimately these do what they say on the box and they do it well. I could ask for more, but that would probably cause the price to increase and these are already doing 90% of what I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 29, 2024
Posted by: RomieRome
[This review was collected as part of a promotion.] Bud2Pro has great sound quality. I like how I can wear them in the gym or outside during my workouts and never have to worry about them falling out my ears. Noise canceling feature serves its purpose, ambient sound is another great feature allowing me to hear people talking by buds raising voice volume and lowering music volume. Overall excellent product. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love them, but....
on April 29, 2024
Posted by: Jeff24
[This review was collected as part of a promotion.] I love my ear buds, but even with the touch commands off, they still shut off when I touch them while playing.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Hi there Jeff24, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the listening experience with your device. If you have adjusted the settings in the Samsung Wearables App and are continuing to have this experience, we have shared a link to the Samsung Support Team to provide additional troubleshooting experience. This can help ensure you have the full listening experience you desire. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ear buds
on April 29, 2024
Posted by: MikieF
[This review was collected as part of a promotion.] I lvoe my earbuds expecully when i mow i can hear the music grsat and nice base and atill be able to hear my surroundings around me. I use them on my samaung galexy s22 ultra which i hope to update some time soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ear Buds Ever
on April 29, 2024
Posted by: Esha2024
[This review was collected as part of a promotion.] I received the Galaxy Buds2 Pro as a gift from my husband. Everything about them is amazing! They connect to all of my devices quick and easily and there a prefect fit for my ears. The sound that plays in these little tiny devices, make you feel like your at a concert or in a theater. The battery life is great. They last for a very long time. I use my ear buds every day, for a very lengthy amount of time, and I only have to charge them every 2 to 3 days. My favorite part is being able to block out the background while you have them in. I don't know how this feature is able to work so well, but it does! These are a must buy. I would recommend them to anyone! I've already purchased a pair for my daughter and I plan on purchasing a pair for my son.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wife loves them
on April 29, 2024
Posted by: Powerofhouse
[This review was collected as part of a promotion.] Got them for my wife, she upgraded from the Galaxy buds. She loves the case and all the features.
Value
5
Written by a customer while visiting Samsung US