Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Clear sound. Long lasting battery.
on April 29, 2024
Posted by: BudsPro
[This review was collected as part of a promotion.] Works well. Battery lasts for days if using for talk.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All around great
on April 29, 2024
Posted by: ArchAngel
[This review was collected as part of a promotion.] Great sound quality, great noise cancelation. It's great for music and watching videos. Amazing battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent
on April 29, 2024
Posted by: DC101DC
[This review was collected as part of a promotion.] Very satisfactory product. Good quality, super good noise filter. Battery life is meh.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great in ear buds
on April 29, 2024
Posted by: Snugglebus
[This review was collected as part of a promotion.] The ear buds have a solid battery life and great sound. I am also fairly impressed with the noise canceling. I forgot my over the ear noise canceling on a flight once and these did a pretty good job of drowning the plane out so I could watch content on my galaxy tablet. The one downside is the ear bud sizes that come with the device don't like to stay in my ear. I tried buying third party but the earbuds would think it wasn't in my ear and pause what I was listening to or watching constantly. Overall I think they are great just wish there was better in ear options for the tips.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Balanced Earbuds
on April 29, 2024
Posted by: Pariah2024
[This review was collected as part of a promotion.] Well balanced sound. Bass doesn't overwhelm the sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how it cancels out background noise
on April 29, 2024
Posted by: Jussleann
[This review was collected as part of a promotion.] I use them to make phone calls and listen to my music as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best NC, but bad Headphone
on April 29, 2024
Posted by: BeMo84
[This review was collected as part of a promotion.] I like the buds, but a call with the buds is really not good and for a professional call not possible.
Sound, bass and NC is the best
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there BeMo84, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We are happy to hear you are enjoying the sound profiles, settings, and audio quality of your device. We would be happy to help you troubleshoot the microphone of your device to ensure the best possible quality during yoru phone calls. We have provided a link to an article that can help you troubleshoot this matter at your convenience as well as the Samsung Support Team for additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2pros
on April 29, 2024
Posted by: Buds4life
[This review was collected as part of a promotion.] I love my buds especially the 360 sound and all the sound is super clear.
Value
5
Written by a customer while visiting Samsung US