Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome earphones, noise canceling
on April 29, 2024
Posted by: Minions
[This review was collected as part of a promotion.] I love my earbuds, they sound fantastic and I love that mines are minions design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome product but...
on April 29, 2024
Posted by: Velmar1
[This review was collected as part of a promotion.] The product itself is great. My favorite Bluetooth headphones without a doubt. The sound quality is best in my opinion. The only issue I have is the carrying case is too loose which means it opens easily, often without the owner knowing. Has caused me to lose the buds because they fell out of the case without me realizing until it's too late. Great product otherwise. Probably needs a stronger lid that will not open so easily. Aside from that, 10 out of 10. Would recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and battery
on April 29, 2024
Posted by: k9geep
[This review was collected as part of a promotion.] I have had these for a while now and overall I enjoy the sound quality combined with the app. The ambient noise works great in my shared office. Just enough to hear when someone is trying to get my attention and I can touch to pause. Overall the battery life is pretty great. The only complaint is the fit. Just not comfortable and does not stay in well when working out. That may be my ears though. Everything else is great. Minus one star for fit. Need to figure out how to use Gemini galaxy ai on them still
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds pro 2
on April 29, 2024
Posted by: Dakenty
[This review was collected as part of a promotion.] It's the best option I found with such quality. And when I tried them It's only confirmed the quality. I'm enjoying my buds for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THESE BUDS ARE AMAZING
on April 29, 2024
Posted by: Honeybee2784
[This review was collected as part of a promotion.] I love my buds. They fit comfortably and I never have an issue with them. The charge last long and they are so easy to take anywhere. They have made it so easy for me to use at work and home, basically anywhere and everywhere I go. I don't leave ho.e without them ever. Best purchase I ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and sound
on April 29, 2024
Posted by: ScottieHo
[This review was collected as part of a promotion.] I've had several pairs of galaxy buds and these are my favorite. Fit nicely and comfortably, great sound quality. I love that it's easy to turn off the noisr cancellation so I can have a conversation without removing them from my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent. Needs improvement.
on April 29, 2024
Posted by: MikeyiP
[This review was collected as part of a promotion.] Hey
I use my EarBuds for gaming and for work. Sadly I find they don't have a comfortable fit in my ear. They are not great for active moment or exercise as they constantly fall out or required adjustment. Whenever I adjust my ear buds the music stops and starts.
Kinda annoying. They look great and the case is awesome.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello MikeyiP, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. We would be happy to help you with the security of the fit of your device. We have provided a link to a great article to help you ensure the optimal placement of the buds in your ear, and we recommend performing a fit test while wearing the buds and connected to your Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality, comfortable for long hours
on April 29, 2024
Posted by: MMaaTTtt
[This review was collected as part of a promotion.] I use these for a variety of reasons: I work from home and use them for hours on end. I wear them running and working out. I take calls. The sound quality is crisp and clear. Connection is smooth and seamless between devices. Highly recommend for anyone needing new buds!
Value
5
Written by a customer while visiting Samsung US