Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best in its class.. amazing sounds
on April 29, 2024
Posted by: Jrod76
[This review was collected as part of a promotion.] I use my buds every time I travel and also when working out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy buds2 pro!
on April 29, 2024
Posted by: Pikagirl24
[This review was collected as part of a promotion.] I love them! I have smaller ears and primarily use earbuds at night to listen to my booksnand podcasts. The comfort is amazing! I rated a 4 because one them stopped working almost completely. As far as incan tell, nothing damaged the left one and they stay otherwise in the case by my bedside and cleaned regularly. I even thought it was my headcold at one point keeping me from hearing. As a mom who only buys things for family before self, I may have to spring for a new pair. These were the best gift to receive last year on my birthday. I love the lilac color !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic features and great ANC
on April 29, 2024
Posted by: JonB0y
[This review was collected as part of a promotion.] I started with the Galaxy Buds Pro and upgraded to the Buds Pro 2 about 6 months ago after purchasing my S23 Ultra. The Buds Pro 2 have wonderful sound quality and customization options and I particularly appreciate the Active Noise Cancellation as I use it when operating power equipment. The only real criticism I could offer is the overall fit. When on a riding mower or similar I will need to readjust in ear every 30 minutes or so as vibrations do cause then to lose a little of the 'seal', but overall I highly recommend these, especially to those pairing with Samsung devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for traveling
on April 29, 2024
Posted by: Johny5
[This review was collected as part of a promotion.] These buda are great for travel, helps with noise reduction, and concerts when the music is playing loydly, again helping with noise reduction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on April 29, 2024
Posted by: SamsungEnthusiast
[This review was collected as part of a promotion.] I love the noise canceling and how small the buds are. The sound quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on April 29, 2024
Posted by: Fabinhop10
[This review was collected as part of a promotion.] Es un excelente producto para el dia al dia funcionan perfectamente y son muy rapidos y se escucha muy bien
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on April 29, 2024
Posted by: ChalkandAwe
[This review was collected as part of a promotion.] My Buds2 Pro are great. They sound amazing and the noise canceling works really well. Only complaint is they get loose in my ears when I run.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound mic needs work
on April 29, 2024
Posted by: James2590
[This review was collected as part of a promotion.] The sound quality is great. They are easy to connect. They work great with my Samsung phone and tablet. I use them for zoom and phone calls and constantly get compliments about the microphone sound quality. I wish it was better.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello James2590, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying your listening experience with your device. We would be happy to help you with the microphone of your device. We have provided links to an article to help you with this matter and the Samsung Support Team if this experience continues for your important work calls. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US