Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product !🤩
on April 26, 2024
Posted by: Roji0v
[This review was collected as part of a promotion.] I've had the galaxy buds pro for a while. I'ts been a pleasant product with good Bluetooth connectivity with my TV, laptop, and tablets that I own. The only thing I would say is that the right ear buds slip out of the ear from time to time, but I believe that has to do with the different shapes of each ear. Overall, it's a dependable product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't ever lose them while they are in the case
on April 26, 2024
Posted by: Icantbelieveyouhave
Expertise:Intermediate
If you lose thing often, DO NOT BUY THESE.
I currently have a set of these earbuds that are safely stored in their case in my house.
Where? In the house. Samsung has made it so that they are pretty much impossible to find when using the locator app WHEN THEY ARE IN THE CASE.
I just wish they were like another pair of earbuds from a competitor, that are significantly cheaper, that can actually be found when they are stored in their case.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
2
Response from Samsung USBy Social Commerce, April 29, 2024
Hello there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you and how frustrating it can be to know they are in your house and not be able to locate them. The Find My Buds feature does require the connection to the buds so they can chirp to be found. We have provided a link to the Samsung Support Team to see if they have additional methods to assist with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Noise Cancelling AND Ambient Feature
on April 26, 2024
Posted by: AlwaysOOM
[This review was collected as part of a promotion.] I love samsung as a brand and their buds are amazing. When I have the nose cancelation feature on, I cannot hear a single thing. However, I love their ambient sound feature. I have 2 small children so I love that I can keep both of my buds in and still hear everything around me. No more walking around with one bud to hear my surroundings. Also, I lose everything and the find my device feature has been a life savor on several occasions. 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet!
on April 26, 2024
Posted by: Sgray1977
[This review was collected as part of a promotion.] I've had almost all iterations of the Galaxy buds and obviously these are the best yet! The size fits perfectly in my ears. The included tips I feel would cover most people. The ANC is also to notch. I work in a noisy environment and it does a fantastic job canceling it the ambient sounds.
They charge fast, have good battery life and are very discreet.
Love these buds 2 pro!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy pro Buds are very good sound
on April 27, 2024
Posted by: Qu3to99
[This review was collected as part of a promotion.] I have Airpods before my galaxy pro buds and i love it.100//
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love
on April 27, 2024
Posted by: Johnnyjax
[This review was collected as part of a promotion.] Bass is great just wish noise canceling was a bit better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on April 27, 2024
Posted by: Argenys
[This review was collected as part of a promotion.] These earbuds are amazing. Love the ambient mode for when needed and the strong noise cancelation. Audio quality is also really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 2 Pro are just perfect!
on April 27, 2024
Posted by: Marcuz
[This review was collected as part of a promotion.] The second i played audio into the buds, i loved the sound quality! And the features of having ANC, Ambient sound, 360 audio, head tracking, and so on.. just makes things better and better. One thing I'm still trying to figure out is how to comfortably fit them in my ears properly, but other than that they're amazing!!
Value
5
Written by a customer while visiting Samsung US