Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This product is amazing!
on March 13, 2023
Posted by: Bslick1310
[This review was collected as part of a promotion.] The audio quality is great. All the features really do help and are more useful then you'd think. I have had many samsung headphones and these have been the best so far!
Written by a customer while visiting Samsung US
Customer Rating
4
Only a couple quips in an otherwise great product
on March 13, 2023
Posted by: Digital
[This review was collected as part of a promotion.] All day at work to listen to YouTube video and podcasts, stream movies and tv shows and listen to music.
The buds plus's fit my ear way better. And I wish ambient noise worked with only one earbud in like the bud plus's.
Written by a customer while visiting Samsung US
Customer Rating
4
Great headphones. A little overpriced
on March 13, 2023
Posted by: MichaelD
[This review was collected as part of a promotion.] Sound quality is good, noise cancelation is decent. Could be a little louder and better priced.
Written by a customer while visiting Samsung US
Customer Rating
4
Great sounds, just need to stay in place better
on March 13, 2023
Posted by: Johno313
[This review was collected as part of a promotion.] These buds are great. The sound is fantastic and the noise cancelling works very well. I don't use the tap function because I am constantly having to adjust them to keep them in place. I've used other buds that stay in much better, but the sound and features make these worthwhile.
Written by a customer while visiting Samsung US
Customer Rating
5
Good fit, even better sound
on March 13, 2023
Posted by: Jscafs
[This review was collected as part of a promotion.] I had buds in the past. They were chunky. Did not fit and hurt. These far surpassed my expectations. I use them at the gym, they don't feel like they are falling out, handle sweat very well, and I can forget I have them in for hours.
The sound it near perfect and I love the 360 sound effect. Without a doubt the best wireless earphones I've ever owned.
Written by a customer while visiting Samsung US
Customer Rating
3
Not Worth the Value
on March 13, 2023
Posted by: Artham
[This review was collected as part of a promotion.] Using it to listen to music, phone calls and social media, during workouts, driving, and when multitasking. Battery life is awesome, always issues connecting to the phone when using Facebook messenger, have to remove them from ears very slowly because the rubber part separates from the buds easily, and gets stuck in ear.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 14, 2023
Hello Artham, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you have changed the silicone tips from the original size that comes with the device, please ensure the tip is fully placed on the device. The end should sit flush to the body of the ear bud. If this is the case and still they are slipping off with ease, please reach out to the Samsung Support Team, linked below, for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on March 13, 2023
Posted by: Lago1273
[This review was collected as part of a promotion.] I use my EB's mostly at work, I really love the sound quality and the user friendly app to control Noise reduction and other features.
What could be better? To have a "sport version" or one with better ear support because, I had to replace the right side two times. But overall, I love it!!
Written by a customer while visiting Samsung US
Customer Rating
5
Pro buds 2
on March 13, 2023
Posted by: Rob1985
[This review was collected as part of a promotion.] These buds are amazing. Clear and perfect sound. Wear them all day and the are very comfortable. Glad I got ride of my apple buds and switched to these.
Written by a customer while visiting Samsung US