Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Sound is absolutely brilliant.
on March 17, 2024
Posted by: Rabk347
[This review was collected as part of a promotion.] Love to ise it for YouTube videos, music and phone. It is just a wonderful device. The sound is brilliant and clear.
When listening to music, it just has wonderful bass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the battery life
on March 17, 2024
Posted by: Halor8
[This review was collected as part of a promotion.] I use them every single day to watch movies, listen music. I love the battery life and how good the sound is. Great product!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound in the class
on March 17, 2024
Posted by: Stan13
[This review was collected as part of a promotion.] I'm an audiophile, and I must say that these small and powerful devices produce much better sound than over-the-ear noise-canceling headphones like the Sony XM4 series.
I'm so impressed! I can't stop listening to them!
I'm so impressed! I can't stop listening to them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
general
on March 19, 2024
Posted by: zuka
love them. listen to them at work during lunch.......
Written by a customer while visiting Samsung US
Customer Rating
2
These won't stay in your ears, sorry. Don't buy!
on April 6, 2024
Posted by: Matt Park
from Arnold, MD
Expertise:Expert
I bought these to replace by Samsung Buds+ I left on a plane, which replaced Samsung IconX. Some good features like built-in Samsung tag for finding, auto ambient mode, and adequate noise cancellation. They are also more comfortable than Buds+. Unfortunately, they WILL NOT stay in your ears under any type of physical activity. They will pretty much fall out sitting still at your desk and you will have to turn off any of the touch features because you will be pushing them in every 5 minutes. There are 3 ear tips, none of them work. My buddy bought them too and when we went skiing, he lost them out of his ears in the first 5 minutes and had to buy new ones.
Features
5
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, April 8, 2024
Hi there Matt, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro. We would love to help you get the fit that is secure so you can thoroughly enjoy the full listening experience with your buds. We have provided a link to an article to help you with the optimal placement of the buds in your ear. You can also perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Taked me to space
on April 9, 2024
Posted by: Azzam Basheer
I bought Buds2 pro yesterday, and I'm so happy. This is the best experience on a headphone ever
Written by a customer while visiting Samsung US
Customer Rating
2
Get rid of the soft touch coating
on April 11, 2024
Posted by: Kevin621
from California
Expertise:Intermediate
Good headphone... hate the soft touch material.. had these for idk? 8-9 months all the soft touch material is messed up looks like crap just from going in and out of my pocket or backpack for work.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, April 12, 2024
Hi there Kevin621, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the overall functionality of the device. If you are concerned with the material of the case, we do have options available online to provide protection and make carrying your device easier. We have provided a link to the accessories that will help in this matter. Thank you for being a Samsung customer. -Elizabeth
Buds2 Pro Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?accessories_type=Cases+%26+Covers&category_names=Buds
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Samsung Community
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Facebook
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Buds2 Pro Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?accessories_type=Cases+%26+Covers&category_names=Buds
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for workouts
on April 15, 2024
Posted by: Kevpac
[This review was collected as part of a promotion.] Using the buds for workouts is great because they never slip out even when you sweat a lot.
Value
5
Written by a customer while visiting Samsung US