Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great buds
on February 26, 2024
Posted by: Osure68
[This review was collected as part of a promotion.] I updated to the bud 2 pro from the original buds and wow so worth the upgrade. These are the best buds I have ever tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds! ❤️
on February 26, 2024
Posted by: Jazzyj
[This review was collected as part of a promotion.] My husband and daughter have had different versions of buds over the years and after much protest, he bought me some for Christmas. The protest is because I like having wireless earbuds on a cord so I can just keep them on my neck all day and forget about them. I thought it would be too much trouble to keep up with these.
Now that I have them, I love them and the sound is crystal clear BOTH ways! They charge fast and I haven't lost them once! I must admit that they were right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds Pro2 are an AMAZING product!
on February 26, 2024
Posted by: TheCheezyCorner
[This review was collected as part of a promotion.] The Galaxy Buds Pro2 have been an indispensable tool for me, both at school and in the gym. Their sleek design and comfortable fit make them perfect for any activity, especially sports.
During lectures, the active noise cancellation feature helps me stay focused by blocking out distractions. Whether I'm studying in a bustling library or listening to a lecture in a noisy classroom, the clarity of the sound ensures I never miss important information. Additionally, the seamless connectivity with my devices allows me to switch between my laptop and phone effortlessly, enhancing my productivity.
In the gym, the water-resistant design gives me peace of mind while sweating it out during intense workouts. The earbuds stay securely in place, providing uninterrupted music to keep me motivated. The ambient sound feature is handy when I need to be aware of my surroundings, like during outdoor runs or when using gym equipment.
Moreover, the touch controls on the earbuds make it easy to adjust volume, change tracks, or answer calls without having to reach for my phone. This hands-free convenience is especially useful when I'm lifting weights or out about.
Overall, the Galaxy Buds Pro2 enhance my daily routines by helping me stay focused and motivated, whether I'm hitting the books or hitting the gym. Their versatile design and advanced features make them a must-have accessory for anyone looking to boost their productivity and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelling and ambient sound
on February 26, 2024
Posted by: Dolfman84
[This review was collected as part of a promotion.] Works great to block out the world, or for me, being hard of hearing, also helps to hear things I normally wouldn't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
One of the buds quit working after a couple of mon
on February 26, 2024
Posted by: Unhappycustomer
[This review was collected as part of a promotion.] Watching movies and talking on the phone. Listening to music
Value
1
Response from Samsung USBy Social Commerce, February 28, 2024
Hello there, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important your buds are to you on a daily basis and wanting them to last as long as you'd wish. We have provided a few links to help resolve this matter with your ear bud including a link to your warranty information and the Samsung Support Team if necessary. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best ear buds I've ever had.
on February 26, 2024
Posted by: TyDaSilencer
[This review was collected as part of a promotion.] I mainly use my ear buds for calls, listening to music, podcasts, and audio books. They last a decent amount of time so while I'm on a long drive or at work they really help me get through the day. I love the noise cancelation feature for times I want to tune out the world and just listen to something peaceful. Ambient sound also helps when I want to have both buds in my ears but also have conversations I can hear the other person perfectly. The hands free feature also comes in handy when my hands are busy doing other things. These ear buds are great and I'm happy I bought them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the ear buds.
on February 26, 2024
Posted by: MaxisAdog
[This review was collected as part of a promotion.] I like to use the ear buds while working around the yard. It's been great help to cover up background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on February 26, 2024
Posted by: Gypsy76
[This review was collected as part of a promotion.] Love these buds!!! Great sound quality and they are so easy to use!!
Value
5
Written by a customer while visiting Samsung US