Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Nice sound, 4.5 overall
on February 26, 2024
Posted by: DrSandwich
[This review was collected as part of a promotion.] Not comparing with headphones, these earbuds deliver very high quality sound, the customization for controls is alright, noise cancelling is ok so long as music is playing. Ambient sound is amazing, sometimes I forget I even have it in if I'm not playing music.
I'm able to run, jump, etc. and the buds stay secure for the most part
Dropped the case many times, still holds up, won't survive the washer though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not Everything I Thought They Might Be
on February 26, 2024
Posted by: Threeeyedraven
[This review was collected as part of a promotion.] I purchased my Samsung Buds 2 Pro to use with my Samsung Galaxy 23, Samsung laptop, as well as, my Samsung SMART TV only to discover that my SMART TV is incapable of linking or even finding them, the buds cannot be used without the carrying case being in almost direct contact with the buds themselves, and even merely walking with my Samsung Galaxy 23 in my pocket my BRAND NEW Buds 2 Pro disconnect every time the phone contacts my leg (every time I take a step).
I wish I could recommend them as I happily purchased them as I was once a die hard Samsung fan, however, my honest opinion is to look elsewhere for a QUALITY, NON RANDOMLY DISCONNECTING SET OF HIGH END, STAND ALONE EAR BUDS.
I wish I could recommend them as I happily purchased them as I was once a die hard Samsung fan, however, my honest opinion is to look elsewhere for a QUALITY, NON RANDOMLY DISCONNECTING SET OF HIGH END, STAND ALONE EAR BUDS.
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hello Threeeyedraven, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the connection of your device is to you uninterrupted listening and enjoyment. To help you troubleshoot this matter and enjoy the full functionality of your device, we have provided a link to an article with some tips. We have also included a link to the full device manual and the Samsung Support Team to help with any feature you are experiencing frustration with or believe to not be operating as intended. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
These are great!
on February 26, 2024
Posted by: grumpyoldfart
[This review was collected as part of a promotion.] These are great. I use them at the gym to drown out the annoying grunters amd barbell droppers. The noise canceling is also great for avoid inane conversations with my coworkers! They hold a charge nice and long as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Sound and Noise Cancellation
on February 26, 2024
Posted by: Wheels
[This review was collected as part of a promotion.] I use these earbuds for listening to music while I clean my house or working outdoors. I use them while out shopping but I find it distracting since I usually have a mission during my shopping trips. Otherwise, the features, texture, and quality of these ear buds are top notch.
I do find that ear fitment is not the best so try and experiment with all the included ear fitment pieces. I learned to fit them into my ear just right so that it has a snug fit for the best noise cancellation.
One issue is the tap functions on the sides of the ear buds themselves can be annoying. If I need to adjust the earbud, sometimes it slips out a little and I try to push the earpiece in again, it presses the button on the side so the only way to avoid this was to deactivate the touch modes on the earbuds.
Overall, noise cancellation works very well and the quality sound is amazing. Battery life is good (hour and a half or more depending on volume and noise cancellation settings). Charging is great and I pair the buds to my Galaxy Watch 5 Pro for added usability as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Listening for a Long Time!
on February 26, 2024
Posted by: GrayFoxO4
[This review was collected as part of a promotion.] I love these buds! I've been a galaxy buds user for a long time now, the Buds 2 Pro are hands down the best. They have a very long battery life that lasts a few days with me listening a lot everyday. The fancy features they have like active noise cancellation make listening to music or podcasts in the gym where it's really loud and noisy a really great experience. Everybody I talk to on the phone while using the earbuds can't even tell I'm using earbuds they think I'm using my handset. Call quality audio quality is absolutely excellent, I love these things. And I love how small they are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Earbuds!!
on February 26, 2024
Posted by: Forgetfullmom15
[This review was collected as part of a promotion.] I've always enjoyed Samsung and I was so excited when My husband bought me some new earbuds. When I first tried these earbuds I was blown away. They have a very comfortable fit and they paired very easily with my phone. These earbuds are built to withstand daily use. Being the forgetful person I am, I accidentally left them in my pocket of my pants one day and threw them in the wash. I was horrified to find them when I was unloading my clothes. I thought of the conversation I was going to have with my husband at how he always tells me to check the pockets and how I had ruined my new earbuds. I prayed to the samsung gods that they wouldn't be ruined and I took one out of the case. The case lit up and seemed to still function but the true test came as I clicked on my music app and pressed play. The clear melody came through the buds and I almost cried with happiness. 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These sound amazing and really work so well
on February 26, 2024
Posted by: Badbadgergirl
[This review was collected as part of a promotion.] I love how I forget I have these in. They are comfortable and small I forget I have them in all the time. The audio quality is amazing on all the different settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds from Samsung!
on February 26, 2024
Posted by: Chef31684
[This review was collected as part of a promotion.] Having used professional level In Ear Monitors and studio over ear closed back monitoring headphones. I have come to love this buds option from Samsung. The closest I've phone to a clean line level output with no excessive bass boost and no overwhelming highs.
If you can afford the extra $ for these...you wont be disappointed!
If you can afford the extra $ for these...you wont be disappointed!
Value
5
Written by a customer while visiting Samsung US