Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best Earbuds!
on February 26, 2024
Posted by: Marc99
[This review was collected as part of a promotion.] These have been my favorite daily wear. Super comfortable, pairs quickly, and tons of features. The ambient mode is perfect for my work day then switching to ANC when I need to focus in whether it be working out or studying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No worries with these ear buds.
on February 26, 2024
Posted by: RNEMTingitupinWisco
[This review was collected as part of a promotion.] These ear buds fit perfectly in my ears. With the alternate set of ear tips I can work out or mow the lawn without worry of them falling out. Acoustically they sound amazing. They really drown out the noise around me. The app is easy to use and charging is fast. The purple color makes them stylish too. Love my Samsung ear buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound is incredible battery life not so much.
on February 26, 2024
Posted by: Rainturtle
[This review was collected as part of a promotion.] The sound is a massive upgrade from my previous Galaxy buds. Noise canceling works fantastic. Lots of options. Size and shape is just about perfect.
The only problem is the battery life is about 40% less than my old Galaxy buds. This is possibly due to the noise canceling feature requiring an active microphone.
The only problem is the battery life is about 40% less than my old Galaxy buds. This is possibly due to the noise canceling feature requiring an active microphone.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thanks for sharing your feedback on the Galaxy Buds2 Pro, Rainturtle. We're thrilled to hear that you appreciate the superior sound quality and the effective noise canceling feature. The Buds2 Pro is designed with enhanced Active Noise Cancellation and an improved fit for a truly immersive audio experience. We noted your concerns about the battery life. Please note that the Buds2 Pro offers up to 8 hours of playback with ANC on, and up to 30 hours of total playtime with the charging case. Additionally, they feature a seamless connection, great sound clarity, and support for 24-bit audio, delivering an unparalleled listening experience. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charged charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. We’re always working to enhance the user experience, and your insights help us improve. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on February 26, 2024
Posted by: Typicaljitt
[This review was collected as part of a promotion.] Easy to pick up on highs and lows, great features, clean app user interface, battery lasts for hours, and the noise canceling and ambiance settings are amazing. A great buy to accompany many samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable Earbuds with Excellent Performance
on February 26, 2024
Posted by: BigDitkaEnergy
[This review was collected as part of a promotion.] Bought these earbuds alongside my new phone last phone and I've been enjoying them ever since! I'm a big fan of how comfortable they feel and are a good fit for me! I like that you can adjust the volume directly via the earbuds, in addition to playing/pausing/skipping music. The sound is excellent from such as small package!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds. Great for my job. I work around a
on February 26, 2024
Posted by: Missyoyo
[This review was collected as part of a promotion.] Work. I work around a bunch of noise. The noise canceling is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Sound, poor fit
on February 26, 2024
Posted by: SM0K3YMCFUZZ
[This review was collected as part of a promotion.] Pros- sounds great, noise cancelation works great, easy connectivity to basically everything, long battery life, easy carrying case thay charges as well.
Cons- poor fit. No matter how I put them in or what I am doing they always seem to slowly slip out of my ear. Previous versions with the wing tip stayed secured, these do not.
Overall, a good option for ear buds. Would recommend them but woild.alsp recommend looking for different tips that help the buds stay more secure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tech, mediocre design
on February 26, 2024
Posted by: Mattsr
[This review was collected as part of a promotion.] The Buds2 Pro are solid overall with room for key improvements. The audio is great, noise cancellation and ambient sound are great, and the battery life/charging are unparalleled. My greatest frustrations concern the charging case and the tap features.
-The case design is loose and vulnerable: Meaning that even a short drop sends your buds flying out everywhere.
-You can only use "Find My Device"features while the individual buds are out. (If you misplace the case, you're out of luck.
-The pairing process is also a bit clunky now. I remember just being able to tap and hold the buds to connect/disconnect/search Bluetooth; now you must tap and hold both WHILE they're in the case.
-The buds are still too prone to accidental taps. Maybe they should opp for a button, or maybe software could make the touch panel less sensitive/more intelligent.
They're still a top teir choice for wireless earbuds in terms of audio quality, compatability, and features. Hopefully they'll figure those improvements out with the next version.
Value
4
Written by a customer while visiting Samsung US