Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love these
on March 13, 2023
Posted by: HunneyBee
[This review was collected as part of a promotion.] Had the original buds pro so of course had to upgrade to the buds2 pro. Love the fit and they are super comfortable. The audio quality is awesome. Love mine so much bought hubby a pair since he is behind the wheel all day.
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit that comes with great sound
on March 13, 2023
Posted by: EdWood
[This review was collected as part of a promotion.] These in ear headphones were really a great upgrade from my Buds+. The noise cancellation is amazing, i used them during a trip on the airplane and i heard nothing but my music. This was very relaxing. On top of it, these buds have a great overall sound with more bass than my Buds+.
The battery life is decent and they for nicely in my ears. I mostly use them to listen to music, i don't make a lot of phone calls overall but the microphone is good enough for it although it could be better. If you are mostly looking for a good set of earbuds because you like music and want to leave the big city noise outside your head and enjoy music. Go for these amazing buds.
The battery life is decent and they for nicely in my ears. I mostly use them to listen to music, i don't make a lot of phone calls overall but the microphone is good enough for it although it could be better. If you are mostly looking for a good set of earbuds because you like music and want to leave the big city noise outside your head and enjoy music. Go for these amazing buds.
Written by a customer while visiting Samsung US
Customer Rating
3
The earbuds are over great
on March 13, 2023
Posted by: GoodProductFan
[This review was collected as part of a promotion.] The earbuds have great audio quality, some of the best ANC in the industry and a small case.
Here are some things I think could be improved:
1. I have small ears, and the buds would start hurting my ears after about 30min to an hour
2. The case would be better if it had a wider footprint but was thinner, so it was more comfortable in the pocket.
3. The Multi point connection worked well, but I needed to switch manually between my Samsung phone and Samsung PC. I would prefer a more effortless switch like some of the competitors.
1. I have small ears, and the buds would start hurting my ears after about 30min to an hour
2. The case would be better if it had a wider footprint but was thinner, so it was more comfortable in the pocket.
3. The Multi point connection worked well, but I needed to switch manually between my Samsung phone and Samsung PC. I would prefer a more effortless switch like some of the competitors.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 14, 2023
Hello GoodProductFan, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already, this device does come with additional silicone tips in a smaller size to better fit your ears and have a secure fit as well. We would also be more than happy to help you troubleshoot the connectivity and switching between devices with ease. We have linked the Samsung Support Team below to work with you one on one in troubleshooting. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best sound on wireless.
on March 13, 2023
Posted by: Zeyphr
[This review was collected as part of a promotion.] I use these to take almost all my calls, listen to my music, and watch TV when it gets late. And with auto switching it makes it easy.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds2 pro
on March 13, 2023
Posted by: Charisma
[This review was collected as part of a promotion.] They work great. I use them on long car rides to watch a movie or listen to my book without disturbing other people in the car.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 2pro
on March 13, 2023
Posted by: Almond2223
[This review was collected as part of a promotion.] I like the Samsung Galaxy but two pro because it is a very nice high quality speakers with nice with base
Written by a customer while visiting Samsung US
Customer Rating
5
Love the noise canceling
on March 13, 2023
Posted by: Feccapr
[This review was collected as part of a promotion.] I use it for work and music I don't have a problem hearing when talked to
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on March 13, 2023
Posted by: G6im6eape6
[This review was collected as part of a promotion.] Best wireless headphones I have ever owned. Thanks Samsung
Written by a customer while visiting Samsung US