Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great SoundControl and great hearing. I use it all
on February 26, 2024
Posted by: Kittenscat
[This review was collected as part of a promotion.] Amazing device recommended to everyone. All of its features are excellent and I believe this device is the best hearing buds ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Sound
on February 26, 2024
Posted by: DG1972Ultra
[This review was collected as part of a promotion.] The Buds Pro2 are an amazing line of earbuds from Samsung and compliment my S23Ultra perfectly. I love the crisp clear sound and fit to my ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great
on February 26, 2024
Posted by: MiracleDuck
[This review was collected as part of a promotion.] Music is a big part of my day to day and these get the job done, they get loud they're not too basey which is nice. the noise canceling and ambient mode definitely can use some work but it works fine in most quiet to medium loud settings. watching movies with them is great. having good audio in my pocket combined with a great screen their too is nice. they fit very nice in my ears and i don't have problems with them. I've probably had mine for more than a year now and tbey are still holding up great. I've sweat in them and slept in them and still good. there's some glitches here and there but rare. I'll be going for a walk and sometimes they disconnect randomly for like 2 seconds a couple times. sometimes the ambient mode has glitches as well where it'll change the sound coming in and it feels really weird, it's hard to explain. but the buds 2 pro are definitely good not bad by any means and if you have other Samsung devices then they work even better and are worth it. also having my phone able to wirelessly charge my buds in a pinch is so nice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic earbuds
on February 26, 2024
Posted by: Dementia13
[This review was collected as part of a promotion.] Easy to use with anything you are doing. They feel secure when running. The active noise cancelling is a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the high quality sound.
on February 26, 2024
Posted by: M2Gaines
[This review was collected as part of a promotion.] I use my buds foe every day life music,phone calls, & watching netflix.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Work great but broke
on February 26, 2024
Posted by: Shocker26guy
[This review was collected as part of a promotion.] They work great and keep me bumping all day at work but they did randomly stop working. The good news is that under samsungs warranty they were quickly replaced and I'm right back to it. Thanks Samsung!!!!
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hi Shocker26guy, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the features and usage of your buds. We also love hearing how seamless your warranty claim and replacement were for you. We have provided a link to an article to ensure your buds are clean and clear of debris to help ensure the longevity of your device. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best wireless headphones I've ever had.
on February 26, 2024
Posted by: Jughead
[This review was collected as part of a promotion.] I use these on a daily basis from general music streaming to work phone calls along with multiple forms of game play. Can not beat these!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds
on February 26, 2024
Posted by: SethIsBored
[This review was collected as part of a promotion.] The samsung galaxy buds2 pro and some of the best sounding and most comfortable earbuds that ive used
Value
5
Written by a customer while visiting Samsung US