Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Amazing battery life & sound quality!
on February 25, 2024
Posted by: Ayehma
[This review was collected as part of a promotion.] Ive owned many headphones of Samasung and other companies but these buds are by far the best in sound quality, battery life and connectivity. Ive had these headphones for almost 2 years now and im so happy with them. Wireless headphones normally have this issue but Ive never had anyone complain about not being able to hear me when on call with these buds. I definitely recommend these. They are a little bit on the expensive side but its well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great with nice features when they are working.
on February 25, 2024
Posted by: Gordo317
[This review was collected as part of a promotion.] The sound is incredible, however I have to constantly push them back in my ear to seat the fit. I have tried to use all their eartip sizes, but no dice. I'm hoping some aftermarket tips will assist with keeping them in place.
Other than my special case, again the sound is great and phone calls are also good!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super comfy! Good overall.
on February 25, 2024
Posted by: Going4broke
[This review was collected as part of a promotion.] I was surprised with all good they work. They ended up having some really good sound, excellent compatibility is my Samsung phone, and I can wear them for hours at a time without any issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods by a long shot best earbuds ev
on February 25, 2024
Posted by: Drakomoon
[This review was collected as part of a promotion.] I use my bud2 pro's for work every day for around 10 to 12 hours to listen to audiobooks and music to keep me entertained during a long work night. Thr clarity is much better than my Airpods were and have been more reliable as well.
They are easier to clean, feel great, and easier to put into my ears. The sound they have is rich and wonderful. It's not easy to find earphones that work well for listening to audiobooks, pod casts and music while keeping the sound perfect. Most earphones are designed for music only so when you use them for other things, it just doesn't sound right, but my bud2 pros are great at all of them. I don't think I can ever go back to any other kind of earphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 25, 2024
Posted by: Chinobandio
[This review was collected as part of a promotion.] I use the buds for listening to music and phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These earphones are awesome!
on February 26, 2024
Posted by: Gracesbella
[This review was collected as part of a promotion.] When listening to music it makes you feel like your at a concert. I love the fact that I can be blasting them and no one will notice. These are well built and very durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buddies With Room 4 Improvements
on February 26, 2024
Posted by: rickyrick
[This review was collected as part of a promotion.] I'd be lost without my buddies, they've become a huge part of my everyday lifestyle!
From the moment I walk out my front door 🚪 to the time that I'm being creative 💻 completing my next project a Starbucks ☕️
Like the time I was touring across the USA 🇺🇸 and my cars 🚗 Navigation System gave out, thank goodness I had my buddies, I was able to drive hands-free 🚗 😀
To me my Buds2 Pro have become part of my everyday lifestyle. I feel our society is heading in a AI direction and Samsung will be there with us 📱 💻 📺 throughout our journeys
Thanks Samsung,
Ricky
Ricky
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Frustrated
on February 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I'm deeply frustrated with this version of buds. The previous certain had an extra edge or were shakes a tad differently and the buds stayed in my ears, even while jogging. This version falls out no matter what size ear things I use, the rest piece might even stay in, while the boss become disconnected from the ear piece and fall out. It's really hard on me, especially while I'm at work. I drive dump trucks, and they're filthy, and the buds go flying across the cab, landing under my feet, or whatever. I've tried everything, all without success. It's disappoint causes me grief.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hi there AnnieLeeListensLots, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how valuable the secure fit of your buds is to your enjoyment and overall usage. We have provided for your convenience a link to an article to help with the security of the fit and the optimal placement of the buds. You can also use the Samsung Wearables App to perform a fit test while wearing the buds and connected to your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Samsung Community
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Written by a customer while visiting Samsung US